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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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October 01, 2021

Hot dog , I was happy because everything went according as expected. Thanks very much .for a service without anxieties. More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Executive Kia responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with the Executive Kia team. Drive safely, and we hope to see you back again down the road!

October 01, 2021

Service department was very courteous and helpful. They were accommodating and also clean. Thank you. More

by MOMLANDOLFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 01, 2021 -

Executive Kia responded

It's our pleasure to assist you! Thank you for supporting Executive Kia with a wonderful review.

October 01, 2021

ITS a reliable service center in mind of customer satisfaction from the time you stepp inside door until they give you back the keys to your car More

by jerrycito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Oct 01, 2021 -

Executive Kia responded

Thanks for the 5 star review of Executive Kia! We're pleased to hear that our team aways takes great care of you. See you next time!

October 01, 2021

Great service really helpful and willing to help with any concerns or questions I might have More

by MARIFER_P_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Oct 03, 2021 -

Executive Kia responded

We love an opportunity to provide our guests with the information they're seeking, and that will make them comfortable with the care we're giving. We're happy that you're satisfied with your service from the Executive Kia team, and we thank you for this great review!

October 01, 2021

From the minute I enter I find the Service Department is friendly as if I was invited into their "house". I usually wait since there is a large waiting area with a copy of the daily newspaper and television More

by sebakin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 03, 2021 -

Executive Kia responded

You're more than a guest, you're family at Executive Kia! We're happy to hear you received such a warm welcome and that you found our waiting area to be so comfortable. Many thanks for taking the time to share some positive feedback, and we hope we'll see you again for service down the road!

September 30, 2021

Very good service. Timely manner. Clean place to stay. Had beverages. Car was clean. Thank you More

by emkrishnamurthy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Sep 30, 2021 -

Executive Kia responded

Nothing makes us smile like a kind review! It's great to hear that we checked all the boxes at your recent service visit and the Executive Kia team looks forward to providing you with excellent care again next time you stop by!

September 30, 2021

The service was quick and easy. Staff was very friendly! Would definitely recommend Executive Kia More

by Smithkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere
Sep 30, 2021 -

Executive Kia responded

Thank you for the kind review and recommendation - the whole Executive Kia team appreciates it! We look forward to the opportunity to serve you again down the road!

September 30, 2021

Wry helpful with a variety of questions. Went out of Wry helpful with a variety of questions. Went out of their way to offer assistance. More

by kurtkunst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Sep 30, 2021 -

Executive Kia responded

Thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Executive Kia team. Drive safely, and we hope to see you back!

September 30, 2021

Always finds something wrong with your car I purchase all 4 Tires from there and one was damaged the price was Ridiculous More

by REYNOLDSAMANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Oct 14, 2021 -

Executive Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Tucker Sampiere Service Manager

September 30, 2021

I just don't think if you have a scheduled app. it should take that long for an oil change. More

by DMWAY1303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
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