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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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November 19, 2021

Love the dealership nice and professional. 3rd car purchased here and probably purchase more. Service are nice sometimes the oil change seems so long but probably because I wait More

by SHANGLEN627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Nov 19, 2021 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Tucker Sampiere Service Manager

November 16, 2021

Always a pleasure at Executive Kia. Glad I go there for my car’s needs More

by JAMESSHORTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Nov 16, 2021 -

Executive Kia responded

Thank you for taking the time to leave us a five-star rating. We appreciate your business, James. Our team looks forward to serving you again soon! Tucker Sampiere Service Manager

November 16, 2021

Everything was great and done in a timely manner. We always have a great experience here. More

by DGRIFFIN1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Nov 16, 2021 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a great experience. We will share your comments with our team, and we look forward to working with you again. Tucker Sampiere Service Manager

November 15, 2021

Good service, fair pricing. They are honest with you about what your car needs. Only complaint is a basic oil change takes over an hour. More

by JLCAMD1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Nov 16, 2021 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

November 15, 2021

Service professional (Rick) was efficient and explained what I brought my car in for asked if there was anything else I needed done. More

by ALCERV62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Cruz, Tucker Sampiere, Bob Snedeker
Nov 16, 2021 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Rick was able to help, and we hope to see you again! Tucker Sampiere Service Manager

November 15, 2021

I left with my car not fixed. I feel I am driving an unsafe car. More

by Horsinaround42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Parbhunath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Horsinaround42 responded

I left with my car not fixed! I feel i am driving an unsafe car

Nov 15, 2021 -

Horsinaround42 responded

I left with my car not fixed! I feel i am driving an unsafe car

November 14, 2021

I Always have a pleasant experience with my Kia! They are knowledgeable and considerate! Thank you!!!! More

by HOPE.BLUE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Bob Snedeker
Nov 14, 2021 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Tucker Sampiere Service Manager

November 13, 2021

Bought my first Kia here a little over a year ago and the experience was great! I’ve been back three times for regularly scheduled services and all of the employees have been professional and thorough. It’s More

by Crowleybeth10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Nov 14, 2021 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tucker Sampiere Service Manager

November 11, 2021

Great people ready to help. Make going to see them a pleasure and get it done. More

by GZUCKERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Nov 10, 2021 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Tucker Sampiere Service Manager

November 11, 2021

Rick was very supportive and knowledgeable also the facility was clean and offered coffee and my vehicle was ready within an hour More

by andrewcarreras69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Executive Kia responded

Andrew, Thank you for the kind words for our service department! Rick and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tucker Sampiere Service Manager

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