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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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November 26, 2021

You do what you say, when and how you say you are going to do it More

by RALPHSERIOJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, John Golymbieski
Nov 28, 2021 -

Executive Kia responded

Thank you for choosing Executive Kia, Ralph. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again! Tucker Sampiere Service Manager

November 26, 2021

I had a great experience in the service department. They were quick and efficient. There was a delay on the parts but they kept me informed during the wait. More

by ASHLEYSGOON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Nov 28, 2021 -

Executive Kia responded

Thank you for taking the time to leave our service department this great five-star review. We appreciate your business, Ashley. We look forward to having you as one of our valued customers for years to come. Tucker Sampiere Service Manager

November 26, 2021

He is an excellent dealer and his employees are very good at giving the service. More

by Atorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2021 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We look forward to working with you again. We truly appreciate your business. Tucker Sampiere Service Manager

November 26, 2021

Diagnosis the problem at dealership ABS UNIT DID WORK replaced abs unit and relaxed all brake lines took 41/2 hrs works great now. More

by KN-szy
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ying "Chin" Chang, Brian Roush
Nov 28, 2021 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Tucker Sampiere Service Manager

November 25, 2021

Service dept goes out of their way to accommodate you and the fact that I was able to get a loaner was a huge help! More

by Sprague.barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Nov 28, 2021 -

Executive Kia responded

Thank you for sharing your thoughts about your great experience with Executive Kia. We look forward to sharing your compliments with our service department. We appreciate your business, Barbara, and hope to see you again soon! Tucker Sampiere Service Manager

November 23, 2021

Helpful, honest team behind the desk. Mechanics are thorough and work in a timely manner. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Nov 23, 2021 -

Executive Kia responded

Jean, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Tucker Sampiere Service Manager

November 23, 2021

Rick was amazing. He is my go to guy, now! Would go back again. Thank you More

by strawberry06492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Executive Kia responded

Thank you! Rick and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Tucker Sampiere Service Manager

November 20, 2021

Great service always there to help, Appointments are made easy And service is fast We'll only bring my car back to Kia More

by FSTBAKMUSTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere
Nov 21, 2021 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tucker Sampiere Service Manager

November 20, 2021

Leased and then bought a Sorento from Executive Kia, and continue to bring car there for oil changes. Always reasonably quick while I wait, and pleasant to deal with. Bob was who I worked with my more recen More

by Costelp1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Snedeker
Nov 21, 2021 -

Executive Kia responded

We are very happy to hear Bob provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager

November 19, 2021

The staff was friendly and I didn't have a long wait. The vehicle was clean when it was finished More

by DCELLO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush, Bob Snedeker
Nov 19, 2021 -

Executive Kia responded

It's great to hear that yo had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Tucker Sampiere Service Manager

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