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Executive Kia - Service Center

Wallingford, CT

4.7
1,351 Reviews

1,351 Reviews of Executive Kia - Service Center

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January 05, 2022

Rick and company have always treated me well. This service was no different. Attentive and consistently communicating with me was on point. More

by fredfebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Executive Kia responded

Thank you for your review and kind words for Rick and our team. We appreciate your business and look forward to serving you again soon! Tucker Sampiere Service Manager

January 04, 2022

Very progressional, rock was super nice and considerate. Got new in and out of there at the estimated time! More

by Jadinebrighton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tucker Sampiere Service Manager

January 04, 2022

SERVICE MANAGER RICK WAS AMAZING TO WORK WITH WOULD HIGHLY RECOMMEND EXECUTIVE. WILL DEFINITELY RETURN More

by Jenniferkua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rick here at Executive Kia. Tucker Sampiere Service Manager

January 03, 2022

Very knowledgeable and professional.Clearly outlined my Very knowledgeable and professional. Clearly outlined my alternatives and ensured that I was not inconvenienced More

by Bobnad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jan 04, 2022 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Tucker Sampiere Service Manager

January 03, 2022

They are second to noneAmazing job by the service They are second to none Amazing job by the service department. Tucker and his staff are both professional and helpful More

by Jackie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jan 04, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Tucker Sampiere Service Manager

January 01, 2022

I am treated fairly and I appreciate that. The service department always finishes in a reasonable time. More

by Mbames0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere
Jan 02, 2022 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Tucker Sampiere Service Manager

December 31, 2021

The staff was very customer friendly and courteous. The repairs were completed on time and did not require return visit. This was important to me as I was a former Jaguar owner before purchasing my Stinger More

by Neztwo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jan 02, 2022 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Tucker Sampiere Service Manager

December 31, 2021

Very helpful even tho they were booked for weeks. Rick suggested just dropping it off has people cancel or don't show for appointments. Dropped my car off Monday at 10 am hoping it wouldn't be a week but More

by Nisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2022 -

Executive Kia responded

We are very happy to hear that Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager

December 31, 2021

Easy to book timely appointment within 1 week of calling. Friendly staff and comfortable waiting area. More

by MCCARTHY.MORGAN.E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Jan 02, 2022 -

Executive Kia responded

Thank you, Morgan, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia! Tucker Sampiere Service Manager

December 30, 2021

Kia is a customer focused friendly atmosphere that I have been going to for almost 11 years, I wouldn’t take my car anywhere else. More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tucker Sampiere
Jan 02, 2022 -

Executive Kia responded

Thank you, Rebecca, it's great to hear that you've had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Executive Kia! Tucker Sampiere Service Manager

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