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Executive Kia - Service Center

Wallingford, CT

4.7
1,300 Reviews

1,300 Reviews of Executive Kia - Service Center

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December 06, 2021

Service at executive Kia has always been prompt and courteous. They make you aware of the repairs that may be needed and provide a written estimate,but I don’t feel pressured to do more than I am ready More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Dec 06, 2021 -

Executive Kia responded

Thank you for your very kind review, Rose. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Tucker Sampiere Service Manager

December 03, 2021

Called for an appointment, they were able to accommodate the time I wanted within a couple of days. They took the car right in at the time that was scheduled . Performed the work that was needed in a timely More

by randymichaud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Dec 05, 2021 -

Executive Kia responded

Randy, We appreciate your business and our team looks forward to serving you again soon! Tucker Sampiere Service Manager

December 02, 2021

Great service! Quick service! Knowledgeable service! Would definitely recommend Executive Kia to friends and family. More

by LINDSEYASHLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Dec 03, 2021 -

Executive Kia responded

Lindsey, Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Rick and Brian were able to help, and we hope to see you again! Tucker Sampiere Service Manager

December 01, 2021

Executive Kia in Wallingford has the best associates! They are always friendly and courteous. They always provide excellent customer service and are respectful if your time. It’s always a pleasure to More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Dec 01, 2021 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Tucker Sampiere Service Manager

November 30, 2021

they fit me in and were expedient. staff was honest and polite. excellent service. I recommend. More

by ABGORNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere
Nov 29, 2021 -

Executive Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Executive Kia. Please don't hesitate to reach out if you need anything else. Tucker Sampiere Service Manager

November 30, 2021

Always as delightful as a trip to the auto technician can be. Many businesses use the catch phrase "you're family or friends" but with Executive Kia it's a welcomed and comfortable fact! It was a GREAT visit More

by DEBBIE34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Dec 01, 2021 -

Executive Kia responded

Thank you for your business, Debbie. We appreciate you taking the time to leave us this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tucker Sampiere Service Manager

November 30, 2021

Rick is the best! Always cheerful and helpful. Keeps you updated as the work on your car progresses. My car was fixed quickly and returned to me clean. More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rick here at Executive Kia. We look forward to having you as one of our valued customers for years to come. Tucker Sampiere Service Manager

November 29, 2021

Brian did a great job. Kept me informed and car was ready sooner then estimated More

by dleger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Nov 29, 2021 -

Executive Kia responded

We are very happy to hear that Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Tucker Sampiere Service Manager

November 29, 2021

Quick and attentive service. Trustworthy and extremely knowledgeable employees. Car in great condition upon receipt. Highly recommend! More

by ORTIZ_JASM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Brian Roush
Nov 29, 2021 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service team met your expectations. Thank you again for choosing Executive Kia, we look forward to having you as one of our valued customers for many more years to come! Tucker Sampiere Service Manager

November 27, 2021

Great customer service and easy to get an appointment. Staff seems to be very knowledgeable and offer easy explanation of services that your vehicle may require. More

by ROB06515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Sampiere, Jeff Martin, Brian Roush
Nov 28, 2021 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Please let us know if we can be of any further assitance. We're always happy to help. Tucker Sampiere Service Manager

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