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Executive Kia - Service Center

Wallingford, CT

4.7
1,357 Reviews
Call Service Center (203) 949-7480

1,357 Reviews of Executive Kia - Service Center

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May 11, 2025

Alway friendly and done on time. We have been coming there for years and the service is always excellent. More

by Phyllis
Recommend Dealer
Yes
Employees Worked With
Katie
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May 11, 2025 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

May 06, 2025

Highly recommend this dealership- very fast service, knowledgeable people, accommodating timelines, and a clean space with coffee while you wait More

by Sarah.dudgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

May 04, 2025

They were great. Got me taken care of. The Sales Manager was great too. He arranged for a loaner while my car was in for yet another electrical issue. More

by tac_audio
Recommend Dealer
Yes
Employees Worked With
Rick & Harrison
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May 05, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

May 03, 2025

Figured out the issue and got the car back that same day Great customer service More

by Unhappy Customer
Recommend Dealer
Yes
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May 04, 2025 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

April 30, 2025

Starting with the sales process through servicing my KIA, they have provided exceptional services Will recommend them to all More

by DEBBIEPARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

April 29, 2025

Very professional, kept me informed and was done with my oil change in an hour More

by dtompkins1966
Recommend Dealer
Yes
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Apr 29, 2025 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

April 24, 2025

Very nice dealership Rick in the service department always goes above and beyond to help me More

by CHARLENELESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

April 16, 2025

Generally a good dealership but they didn't fix the problem I brought the car in for (navigation system not working) and left it to me to figure out how to solve the problem. More

by MNORKO0
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Raucci
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2025 -

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Carl Maratta Service Manager

April 15, 2025

They provided excellent service. The mechanics provided great customer support, and provided updates via text, over the phone, or by video. More

by progers87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

April 11, 2025

Good service, communication and very thorough Courteous and addressed my issues and provided suggestions Ok More

by TDAMIANI
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Stone
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Apr 11, 2025 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

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