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Executive Kia - Service Center

Wallingford, CT

4.7
1,360 Reviews
Call Service Center (203) 949-7480

1,360 Reviews of Executive Kia - Service Center

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May 20, 2025

Excellent service coordinator. She made sure the warranty service visit was completed promptly with no nonsense. Important and noticeable to a busy professional engineer who know More

by Sherwingormly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

May 19, 2025

They did the work fast and well done. Taylor was responsive responsible and informative. Just a awesome job all around. More

by hernanviera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 16, 2025

The service was great, Daniel kept me informed of everything and was very friendly and provided great customer service More

by Bscorpio13
Recommend Dealer
Yes
Employees Worked With
Daniel
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May 16, 2025 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

May 11, 2025

Alway friendly and done on time. We have been coming there for years and the service is always excellent. More

by Phyllis
Recommend Dealer
Yes
Employees Worked With
Katie
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May 11, 2025 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

May 06, 2025

Highly recommend this dealership- very fast service, knowledgeable people, accommodating timelines, and a clean space with coffee while you wait More

by Sarah.dudgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

May 04, 2025

They were great. Got me taken care of. The Sales Manager was great too. He arranged for a loaner while my car was in for yet another electrical issue. More

by tac_audio
Recommend Dealer
Yes
Employees Worked With
Rick & Harrison
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May 05, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

May 03, 2025

Figured out the issue and got the car back that same day Great customer service More

by Unhappy Customer
Recommend Dealer
Yes
Report | Print
May 04, 2025 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

April 30, 2025

Starting with the sales process through servicing my KIA, they have provided exceptional services Will recommend them to all More

by DEBBIEPARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2025 -

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

April 29, 2025

Very professional, kept me informed and was done with my oil change in an hour More

by dtompkins1966
Recommend Dealer
Yes
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Apr 29, 2025 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

April 24, 2025

Very nice dealership Rick in the service department always goes above and beyond to help me More

by CHARLENELESLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

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