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Executive Kia - Service Center

Wallingford, CT

4.7
1,319 Reviews

1,319 Reviews of Executive Kia - Service Center

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January 31, 2025

Me pareció muy bien porque fueron muy amables y me ayudaron con una persona que hablaba español More

by Stalin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 31, 2025

Harrison greeted me warmly. Took info needed and said to go and sit. I was kept abreast with texts and pics. This is better than sitting for an hour and not know what they wer More

by Legofm01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Executive Kia responded

Thank you for the kind words for Harrison and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

January 31, 2025

The price for this particular service was way too high. It is much less elsewhere. More

by chas5223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2025 -

Executive Kia responded

Thank you for your feedback. Please don't hesitate to reach out to us directly to discuss your concerns. We sincerely value your business and hope to see you again here at Executive Kia! Carl Maratta Service Manager

January 29, 2025

Ric was very professional and explained every thing in detail and reassured about the issue in detail. More

by Umairnawaz2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Executive Kia responded

We are very happy to hear that Rick provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

January 27, 2025

Excellent experience with all Involved. Thanks for everything Executive Kia. Wonderful group. Will always come back. More

by Sonicsnake
Recommend Dealer
Yes
Employees Worked With
John Gogliettino IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Schweikert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

January 20, 2025

Awesome job with scheduling, keeping me updated with the progress and checking in after to make sure it was perfect!! More

by AMES0235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

January 14, 2025

She was helpful, and knowledgeable. I've been dealing with you since I purchased my vehicle 6-7 years ago. No complaints. More

by SANDYCONWAY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Executive Kia responded

Sandy, Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 12, 2025

I had an 2015 Sedona mini van and it was covered under an extended warranty for the head gasket. I was extremely fortunate that Kia covered the cost of the repairs. I would like to say that the service dept More

by WSURFHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

January 12, 2025

Easy to work with. Happy staff and great communication. The service videos are very helpful. More

by KIMBERLYPUIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kimberly, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

January 10, 2025

Easy to make an appointment, friendly staff, quick service. Explained exactly what they did and had video proof of service. More

by kaceyj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

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