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Executive Kia - Service Center

Wallingford, CT

4.7
1,298 Reviews

1,298 Reviews of Executive Kia - Service Center

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November 22, 2024

Always a great experience getting my car serviced here. The staff is attentive and friendly. The waiting area is clean and accommodating More

by KSHAMANSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I used this dealership a few years back with my Kia Sorento, the staff was amazing then and the same great experience more recently. I must say Rachel was as pleasant and patient in person as she was More

by Latena Perry-Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Executive Kia responded

Thank you so much for your kind words, Latena, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

November 18, 2024

Never had an issue with my service. Everyone is always nice and welcoming. Thank you! More

by michellelherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Executive Kia responded

Thank you so much, Michelle, for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

November 14, 2024

The employees in the service department are very thorough and help you through the issues you have . They are also extremely polite ! More

by Rich cappetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2024 -

Executive Kia responded

Thank you for your very kind review, Rich. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

November 11, 2024

The tech didn't address the low tire pressure light that was on when I came in for the oil change. The receptionist told me to drive the car for 50 miles and the light "should" go off...of course it didn't More

by NELLY4883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Rice
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Good customer service they let me know when my car was done right away. They called me. More

by EDWIN3391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Edwin, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

November 08, 2024

I really like it, I really like the way you received me you have a really good customer service More

by stephaniasylvestre9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Executive Kia responded

Thank you for choosing Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

November 06, 2024

They were aware of a recall on problem I was having and very helpful for a resolution More

by katmdawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Executive Kia responded

Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years. Carl Maratta Service Manager

November 05, 2024

We appreciated the courteous and professional treatment we received from the dealership and from Harrison in particular. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Executive Kia responded

Thank you for your business and this review, Barbara. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

November 01, 2024

Service was completed in a timely fashion. Staff was friendly and helpful. I would highly recommend this dealership for maintenance More

by whogan973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Executive Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Carl Maratta Service Manager

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