Executive Kia

I was on a deadline with very little time to actually be at the dealership to get a deal done. Jessica, the lovely new sales associate, worked with me and my needs. She was understanding and never became at the dealership to get a deal done. Jessica, the lovely new sales associate, worked with me and my needs. She was understanding and never became aggravated with my ridiculousness. She treated me like a person and not a sale. She built a relationship with me and made me feel comfortable, which is what you want in a sales person, and that is something you CANNOT teach. You can teach tactics but not human interest and genuineness. Mike and Theresa explained everything to me easily and swiftly when it came to financing. They as well had everything ready for me to go right when I can in, knowing my time restraints. The entire facility was clean and professional giving a very welcoming vibe. I highly recommenced working with this dealership, they make sure that when a car goes out to a customer, that it is in tip top shape both mechanically and ascetically. 5 Stars, no questions asked. You'll be sure to be treated as a person and not a sale at this dealership. More

The reason for the scores listed above are because I personally experienced excellent service. Larry met me and my son outside as we were looking around. He took the time to answer all our questions, personally experienced excellent service. Larry met me and my son outside as we were looking around. He took the time to answer all our questions, he was quite thorough in all his explanations. We took a test drive and while doing so he explained the features of the car. I did not feel any pressure to buy - no huge sale pitch. I knew what type of vehicle I was looking for and what my price range was. I liked the fact that Larry was not trying to push a vehicle that was not suitable for me. I met with Todd briefly, he introduced himself to me on my second visit when I was ready to talk about financing. He gave me a great deal on the trade in of my used car. I met with Mike when I went to pick up my car. He was efficient and knowledge in the paper work. He helped make everything go smoothly and as quick as possible. There was a glitch with DMV being down and both Larry and Mike were great especially since we had to change my plates, then put on dealer and then just as everything was all set DMV came back on line and once again my plates were switched. They both took this in stride and were pleasant throughtout the process. It was great working with Larry, he made my first car buying experience great. Thanks More

This is a great place to buy new and used cars. The customer service is incredible in particular Todd Perry the Sales Manager is "The Man"! Everyone in the process from Jermaine Gordon, Sales Consultan customer service is incredible in particular Todd Perry the Sales Manager is "The Man"! Everyone in the process from Jermaine Gordon, Sales Consultant extraordinaire, to Theresa DiNicola the most excellent of Special Finance people I have ever dealt, go out if their way to help. The GM of the dealership himself, John Gogliettino IV, did all the signing of the paperwork with me. He stays committed to the customer satisfaction by making sure he is part of the process. Great cars, staff and customer service. More

We are spanish, and I would like to write my review in Spanish. Desde que entramos a la agencia, la atencion fue muy buena, no perdimos tiempo el Sr. Chin estaba listo para mostrarnos los autos que elegim Spanish. Desde que entramos a la agencia, la atencion fue muy buena, no perdimos tiempo el Sr. Chin estaba listo para mostrarnos los autos que elegimos. Todos en la agencia fueron muy amables. Y fueron contestadas todas nuestras preguntas. Nos fueron mostradas todas las alternativas de los dos modelos que elegimos. Cuando volvimos a buscar el nuevo auto, estaba ubicado en el salon de ventas como si fuera un regalo para nosotros, fue un muy buen gesto de parte de la agencia Kia. Queremos agradecer la atencion, la paciencia y la amabilidad de todos ellos . Gracias More

Chin made shopping for a vehicle easy and pleasant. He is very knowledgeable and I never felt pressured by him. He listened to my needs. very knowledgeable and I never felt pressured by him. He listened to my needs. More

Once again John G. and crew do it again! Folks, there Once again John G. and crew do it again! Folks, there is no reason to visit any other KIA dealership in the State of Connecticut!!!! JUST DRIVE HE Once again John G. and crew do it again! Folks, there is no reason to visit any other KIA dealership in the State of Connecticut!!!! JUST DRIVE HERE!!!! After a problem with my new car purchase of a 2013 KIA Soul !, it was quickly addressed and resolved! The resolution was outstanding which should be no surprise when dealing with an OUTSTANDING DEALERSHIP!!! Thanks GUYS! More

Great Service, Mike Porreca, and Jermaine Gordon really put a lot into helping me into the vehicle I wanted. also Ralph Coppalo, helped out. I know they worked hard and were very friendly and helpful even put a lot into helping me into the vehicle I wanted. also Ralph Coppalo, helped out. I know they worked hard and were very friendly and helpful even returning calls through out the whole time. The whole staff was outstanding great job, great service, I would go back there again, Thanks Guys Mike More

I always work with Jeremy and Rick when I get service done on my car and they are the best. They are always friendly and never fail to remember exactly who I am. They explain everything very well and giv done on my car and they are the best. They are always friendly and never fail to remember exactly who I am. They explain everything very well and give me clear descriptions of charges and what was done during my service. More

Chin was very gracious and listened to my requirements of what i needed in a vehicle. He went out of his way to find the car i wanted and saw to it that it was delivered to me promptly. He always answered h what i needed in a vehicle. He went out of his way to find the car i wanted and saw to it that it was delivered to me promptly. He always answered his phone and spent time making sure I understood all of the features of the vehicle. More

Every time I walk into the Service Department, Rick greets me by name, making me feel very welcome. I have recently moved about a half hour away and I still go out of my way to get my car serviced the greets me by name, making me feel very welcome. I have recently moved about a half hour away and I still go out of my way to get my car serviced there because they always do a great job. Would definitely recommend. More