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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews

1,246 Reviews of Executive Jeep - Service Center

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December 27, 2022

Great service and communication. Alberto was a pleasure to work with, he gave us updates as requests, and was able to get the work done much earlier than initially estimated. More

by ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 27, 2022

Great dealership and great service. Recommend to anyone. Will always go back. Great place. Awesome! More

by bellski20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 27, 2022

Service department was great. Everybody was good they’re very good job will be coming back. Thank you very much Robert Villano everywh More

by BVILLANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ruben Chaudhry
Dec 28, 2022 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

December 27, 2022

GOOD People are great friendly and efficient just wished they cleaned jeep after the service More

by DMRIVERA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Executive Jeep responded

Good evening sorry we didn't get a chance to clean your vehicle stop by and we can run it thru our carwash

December 26, 2022

Great service and stress free Very comfortable waiting areas Everyone is very nice and friendly and helpful More

by Johnmeneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep, John. We appreciate your business and hope to see you again soon!

December 25, 2022

Friendly, truthful and eager to answer any questions. Follow thru and always trade to help. More

by Jfconklin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ryan
Dec 25, 2022 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 25, 2022

Service is exceptional, easy to schedule, quick and efficient. Alberto explained what would be done and the approximate time it would take which allowed me to make the decision to wait versus tying up More

by GARY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Executive Jeep responded

It's great to hear that we were able to help you out, Gary. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

December 23, 2022

Easy to schedule, pleasant waiting area and prompt service. Service representative was courteous and helpful. More

by rothnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Dec 25, 2022 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 22, 2022

Really impressed with customer service person made me feel like he cared and was genuine and thorough More

by PAULAVITABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the guys nay
Dec 25, 2022 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

December 22, 2022

Second time my Jeep came out of service and within 24hrs the check engine light was back on. This time the inside of the vehicle was dirty and the hood was not closed properly, if I didn’t inspect my vehic More

by KENTREUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leilani Rodriguez
Dec 28, 2022 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 28, 2022 -

KENTREUSCH responded

Kenneth Treusch 203-588-7633

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