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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews

1,246 Reviews of Executive Jeep - Service Center

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January 17, 2023

Service department is always a huge help. I would recommend them to any jeep owner. More

by lorimartino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Executive Jeep responded

Lori, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

January 15, 2023

Happy with the service on my car. Took care of the issue I was having. It took a wait to get the initial appointment to check the car out to see what the issue was but when I did br More

by DAFRANCO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

January 14, 2023

Service was quick today and service representative Alberto Bonet was every helpful.and pleasant. Will be returning. More

by penraynic3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Alberto was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 14, 2023

They did the work quickly kept me informed on what was going on they were friendly and polite More

by LJMASELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Jan 15, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

January 14, 2023

Friendly, knowledgeable staff. Wait time was as expected and results were explained to me by a very nice service consultant More

by PAUGUSTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 14, 2023

My salesperson that helped me with getting my vehicle fixed was very knowledgeable and helpful. More

by GEORGIA106
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

January 13, 2023

My car was there for 2 weeks and once returned to me I had to send it back after 1 week because it wouldn’t start again. It was then there for 3 weeks. My car then started leaking oil and it was brought More

by cholmes424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rubin was good. And I think her name is Meghan was good when I came for oil change
Jan 16, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 13, 2023

I was very pleased with how willing the service department was to work with my extended warranty company. This was my first experience with Executive Nissan, and I am so happy I chose them to fix o More

by Audreyulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 13, 2023

Promptly got my jeep in and service finished quickly! Greeted upon arrival and everything went great! More

by stabley17313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jan 15, 2023 -

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

January 13, 2023

I was surprised that my service took less than 1 hour. However I was not thrilled that I had to wait 20 days to get the oil change. More

by akitaed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this feedback. We apologize for the wait.

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