1,234 Reviews of Executive Jeep - Service Center
Service writer Alberto Bonet is excellent and a step above the others. He’s completely transparent about our-the-door costs with an excellent/professional approach to his work. Dealership has a convenie above the others. He’s completely transparent about our-the-door costs with an excellent/professional approach to his work. Dealership has a convenient shuttle service. Driver was extremely pleasant and professional. Service center provides video of service technician’s work and they keep the customer informed through the service process. Pricing is fair, but more importantly the service techs are competent. Overall very satisfied with the customer/dealer relationship. More
I was told the oil change was $89. 95 plus tax. So I expected to pay a total of $95.66. When I got the bill it was totaled just under $115. So many add in and hidden fees. Very disap 95 plus tax. So I expected to pay a total of $95.66. When I got the bill it was totaled just under $115. So many add in and hidden fees. Very disappointed. I will be bringing my business somewhere else in the future. More
I find the dealers to be very helpful and professional! However, on numerous occasions they forget to change the indicator indicating that an oil change is overdue. However, on numerous occasions they forget to change the indicator indicating that an oil change is overdue. More
He is always prompt and gives great advice and explanations. He is the main reason I bring my cars there. explanations. He is the main reason I bring my cars there. More
I received great customer service that provided amazing detail on what actions to take and with recommendations on what options I had. detail on what actions to take and with recommendations on what options I had. More
Coming here is always easy, very convenient and anyone I’ve dealt with there is always kind, helpful and thoughtful in their communication. I’ve dealt with there is always kind, helpful and thoughtful in their communication. More
I will not return to this service center. Had purchased a deal for 3 oil changes and tire rotations and left each visit with avoidable problems: they killed my battery during the visit and it Had purchased a deal for 3 oil changes and tire rotations and left each visit with avoidable problems: they killed my battery during the visit and it took 2 techs to figure out how to use the jump pack, they didn’t refill coolant and car was overheating, check engine light on and they refused to do diagnostics. Took it to autozone and it was due to incorrect oil pressure following the oil change. More
Alberto makes the experience great every single time. Great customer service and timely. The video provided by the technician is also very helpful. Great customer service and timely. The video provided by the technician is also very helpful. More