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Executive Jeep - Service Center

North Haven, CT

4.7
1,245 Reviews

1,245 Reviews of Executive Jeep - Service Center

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March 10, 2023

The service I received was tremendous. The service department was nothing short of helpful and honored the coupon I had for a 39.99 full synthetic oil change with filter. More

by MATT.BWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Mar 13, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 10, 2023

I had a good experience with my recent service appointment. The service personnel were cordial and helpful. More

by MMILO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Mar 13, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 10, 2023

Brought my brand new Jeep in for a known recall/campaign notice after calling Chrysler about the issue of my vehicle being stuck in FORM mode. Dealer told me there is no recall or campaign for my issue. I w More

by FENWAYHOWE
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 10, 2023

They were quick, courteous and took care of what was needed. All areas are clean and well kept up, More

by Gutkincar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 09, 2023

Easy to make an appointment. Attentive to your needs. Take care of your service the first time. Personalized assistance from a service manager. Easy to work with. More

by marco07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Mar 10, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

March 08, 2023

3 hours after schedule time finally looked at Jeep. Then they tell me they cleared the check engine light and said my battery was bad. First of all bad battery light is not same as check engine. They s More

by DAVIDKREYMBORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Mar 09, 2023 -

Executive Jeep responded

David, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 08, 2023

Excellent service quick service good treatment to their costumers always keeping contact and good communication More

by echevarriaramon299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Tyler and our team appreciate your business and hope to see you again soon!

March 07, 2023

Dealership is very clean and well kept. never had a problem going there and the service is always great. More

by AVSINGLE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard, Leilani Rodriguez
Mar 07, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

March 06, 2023

Convenient close by, have been a customer since 2007. Dealer services required and utilized as needed More

by NICHOLASFERRARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names of staff
Mar 07, 2023 -

Executive Jeep responded

Thank you for your very kind review, Nicholas. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

March 04, 2023

Great experience … in and out in 3 minutes and car was ready exactly when you said it would be ! More

by VPL3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Mar 05, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

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