Executive Jeep - Service Center

This dealer sent me a coupon for a free oil change with oil and filter included. I took it in for a free oil change and they said I needed new brakes on the front for 420$ I called Firestone got the brakes oil and filter included. I took it in for a free oil change and they said I needed new brakes on the front for 420$ I called Firestone got the brakes for 240$. What was the worst thing was they charged me 30$ for the oil change bc I didn’t get brakes fixed. I said no I have a free oil change and they said you still have to pay for shop supplies. The coupon stated the oil and filter were included. I then ask what shop supplies am I paying for and all they could come up with was shop rags. I know this sounds unreal but this is true. They also said there brake pads were better but the ones I got at Firestone have lifetime warranty. So if I have to have them changed again in the future I only pay 2 hrs labor or 160$ where as Nissan would be another 420$ wow what a big mistake I had been going there for 7 yrs bc I felt taking my car to the dealer would be better. Not true for maintenance use somewhere else. Executive Nissan is the most expensive place I ever seen. I even looked up on internet and the internet said you should expect to pay 150-300 per axle, Nissan is double the price so get pads on front and back for the same price as Nissan wants for the front. Hope this helps someone More

Took great care of me and made whole process smooth and easy. Gave me complimentary ride to pick up my care, stress free. easy. Gave me complimentary ride to pick up my care, stress free. More

Executive always makes me feel important and always goes through the maintenance on my vehicle. The service representative is the best through the maintenance on my vehicle. The service representative is the best More

Tyler demonstrated excellent customer service skills. I a senior woman and feel l can’t trust any repairs suggested. Tyler wasn’t like that and that’s what will keep me coming back to Nissan. I a senior woman and feel l can’t trust any repairs suggested. Tyler wasn’t like that and that’s what will keep me coming back to Nissan. More

Checklist should be followed to ensure the job is complete left the part to get to my cabin filter on my dash and left the oil change sticker in my cup holder I had to go back in to ensure job was ac complete left the part to get to my cabin filter on my dash and left the oil change sticker in my cup holder I had to go back in to ensure job was actually completed More

I had a good day experience when I came in for my oil change. The guy that helped me was very respectful. change. The guy that helped me was very respectful. More

Service was excellent. Very professional. They are customer-driven. Answered all my questions. Cleaned areas. Very professional. They are customer-driven. Answered all my questions. Cleaned areas. More

Went in for an oil change and tire rotation and the service was great. I liked that they gave me a checklist of everything that will eventually need to get done. It helps me plan ahead. service was great. I liked that they gave me a checklist of everything that will eventually need to get done. It helps me plan ahead. More

Service was as expected. It was excellent and I had no issues with my experience It was excellent and I had no issues with my experience More

Great service . Very professional .Everyone is helpful . Appreciate all they do . Will continue to go there . Very professional .Everyone is helpful . Appreciate all they do . Will continue to go there . More