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Executive Jeep - Service Center

North Haven, CT

4.7
1,225 Reviews

1,225 Reviews of Executive Jeep - Service Center

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August 23, 2024

They are always responsive, available and willing to help with anything I need for my car. More

by MREYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arianna Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moody
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo Figuerora, Donoven Calo
Aug 24, 2024 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 22, 2024

Service writer Alberto Bonet is excellent and a step above the others. He’s completely transparent about our-the-door costs with an excellent/professional approach to his work. Dealership has a convenie More

by ESPOSIP411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Alberto and the rest of our service team delivered such a great experience! We'll pass along your kind words.

August 22, 2024

I was told the oil change was $89. 95 plus tax. So I expected to pay a total of $95.66. When I got the bill it was totaled just under $115. So many add in and hidden fees. Very disap More

by Andrew Cunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gurbeer Athwal
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Very prompt an got me right in on my appointment time. I would recommend the dealership.for service. More

by LDEF671
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Aug 21, 2024 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

August 17, 2024

I find the dealers to be very helpful and professional! However, on numerous occasions they forget to change the indicator indicating that an oil change is overdue. More

by dpowersct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Executive Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

August 17, 2024

He is always prompt and gives great advice and explanations. He is the main reason I bring my cars there. More

by VINCENTCANDELORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Vincent, please let us know.

August 16, 2024

I received great customer service that provided amazing detail on what actions to take and with recommendations on what options I had. More

by Chris Glifort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Aug 16, 2024 -

Executive Jeep responded

Thank you so much for your kind words, Chris, and for taking the time to leave us this wonderful feedback!

August 16, 2024

Coming here is always easy, very convenient and anyone I’ve dealt with there is always kind, helpful and thoughtful in their communication. More

by joangrindell333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Executive Jeep responded

Thank you for your business and this review, Joan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2024

Alberto makes the experience great every single time. Great customer service and timely. The video provided by the technician is also very helpful. More

by jmgonzalez1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Executive Jeep responded

It's great to hear that Alberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

August 15, 2024

Dealership is not far from my location & was very prompt. Offered me a ride back to my office More

by aclark23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Aug 15, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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