Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Executive Jeep - Service Center

North Haven, CT

4.7
1,245 Reviews
Call Service Center (203) 239-5371

1,245 Reviews of Executive Jeep - Service Center

Sort by
April 06, 2023

Pleasant experience they took me in immediately minimal wait time and even got a car wash More

by CW1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Apr 07, 2023 -

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep; we look forward to having you as one of our valued customers for many more years to come.

April 06, 2023

Very friendly and relatively quick. Shuttle service was very convenient. Diagnostic fee for door locks was excessive. More

by JOHN.DARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We'll be sure to share your feedback with our crew. Thank you for choosing Executive Jeep.

April 05, 2023

I was in a bind and took my vehicle to other service place boy what a mistake I should of waited a day and took into executive jeep the other place took a week for a seised caliper.i called Alberto expl More

by BLICA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Executive Jeep responded

It's great to hear that Alberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

April 05, 2023

Very helpful. Explained everything and asked permission before doing anything. I did not feel pressured. Quick service. More

by blossomgaynor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Apr 06, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 04, 2023

This dealership was extremely helpful and was able to complete the work on my car very efficiently More

by Ryanmunck26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

Executive Jeep responded

Thank you for your business and this review, Ryan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 04, 2023

Worst service I have ever received. The mechanics would not admit that they anything wrong. Tied to have the tech fix what they broke only to be meet with unreturned calls. More

by joeantonino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Apr 04, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 04, 2023 -

joeantonino responded

You can email me at joeantonino80@gmail.com.

April 04, 2023

Good overall quality of work . The service advisor was very courteous. Well informed w iui th the procedure More

by Elgin2944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Apr 05, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 01, 2023

Never going back to this dealer. Awful experience. I would take my car anywhere else. More

by Kylen1763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

April 01, 2023

Fast, clean and efficient service done by the technician and I recommended this service center for an oil change and other scheduled maintenance More

by JOHND73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again!

March 31, 2023

They always do a great job. They take the time to fix the problem. Thanks More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

1
...
78
79
80
...
125