Back

Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews

1,229 Reviews of Executive Jeep - Service Center

Sort by
September 03, 2024

Great service The service person was very thorough sent me a video explained all the work he did and what else needed to be done More

by VMFISHER31
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Sep 03, 2024 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 03, 2024

This was the worst customer service I've ever had. This dealership messed up my oil change, to the point where smoke was billowing out of the hood while driving home. When I brought the car back, I wa More

by kswen91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Sep 03, 2024 -

kswen91 responded

You can call or e-mail me.

September 03, 2024

Paid for tires rotated never done. I know this because I have a slow leak in my front drivers tire and still tire is there. This is fraud to charge for a service not done!! More

by jsbizzario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Sep 03, 2024 -

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 31, 2024

Tyler with executive is amazing. . always very helpful and they do an amazing job with our cars each time. More

by bdworin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Tyler and our team here at Executive Jeep. We appreciate your business and hope to see you again soon!

August 31, 2024

Always a great experience and super friendly staff. If you're looking for a new or used vehicle I strong recommend Executive Jeep. More

by houle520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

August 27, 2024

Waited a few days but eventually found problem. Worth waiting although missed having transportation for 4 days More

by Marianne castellon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Aug 27, 2024 -

Executive Jeep responded

Marianne, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

August 27, 2024

We have been coming for YEARS and have always received nothing but the best from everyone. More

by Holly O’Brien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Executive Jeep responded

Holly, Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

August 27, 2024

Tyler is awesome. He is always available with questions, concerns or wonderings. He keeps me current with what is happening with my car. More

by CTTEACH0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Executive Jeep responded

Thank you so much for your kind words for Tyler, and for taking the time to leave us this wonderful feedback!

August 27, 2024

Very professional and detailed was greeted with a smile. And problem was fixed in a timely manner. A special shout out to KEMAR and frank Thank you More

by ELIZABETH6299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEMAR and Frank
Aug 27, 2024 -

Executive Jeep responded

Thank you, Elizabeth, for taking the time to share your thoughts on working with KEMAR and Frank. We're glad to hear we delivered such a great experience!

August 27, 2024

Very helpful and did exactly what I needed. Thank you ! Alberto was very helpful! Definitely would recommend! More

by GOLETT.MARCUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Executive Jeep responded

Marcus, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

...
7
...