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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews
Call Service Center (203) 239-5371

1,246 Reviews of Executive Jeep - Service Center

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June 29, 2023

The dealership was clean, quiet and everyone was so polite. I was using the service department and not the sales. The service waiting room was a major let down. Extremely small and cramped, little seat More

by SGM111164
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Leilani Rodriguez
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Jun 30, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

June 29, 2023

Had major work performed at substantial cost and the vehicle was not properly washed or the oil isage indicator re-set. More

by Jbojlo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jun 30, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

June 29, 2023

My number 1 dealer to go to for my vehicle services recommend to anyone thanks executive More

by CHARLIEROMAN1585
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bussolari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael, Earl , Gary Stanley, Gurbeer Athwal
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Jun 30, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 27, 2023

Brought my car in for maintenance with nothing wrong with it, and got it back with a $3,000.00 issue. More

by TR
Workmanship
Recommend Dealer
No
Employees Worked With
Gary Grote
Report | Print
Jun 28, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 27, 2023

Good service, people are very professional, welcoming, and get the job done as soon as you enter. More

by zachsampiere
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Jun 28, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Zach, and don't hesitate to let us know if we can be of further assistance.

June 26, 2023

I trust their Service and everyone there is very nice especially the Service Advisor. Thank you More

by NANCYREDDING2121
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
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Jun 27, 2023 -

Executive Jeep responded

Nancy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 24, 2023

Gary was extremely helpful, service was great and timely. Overall it was a very good experience. More

by ROGERRY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jun 25, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 23, 2023

Jayson is outstanding. Attentive and personable. He represents the dealership well everytime I come there. More

by feb1789
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2023

Very professional, they did a great job and treat customers with respect. This is my dealer of choice. FANTASTIC! More

by tony@petrotechct.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jun 25, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2023

Alberto was attentive to my needs and made sure my car was done in a timely manner More

by jordan.brangi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jordan, and we are thrilled that you found your experience with Alberto here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

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