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Executive Jeep - Service Center

North Haven, CT

4.7
1,245 Reviews
Call Service Center (203) 239-5371

1,245 Reviews of Executive Jeep - Service Center

Sort by
September 29, 2023

Cordial and respectful. Would like to have them make loaners availble if possible. This would really show next level service More

by STANKUSSILVANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department and for your feedback! We look forward to sharing your suggestions and compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 28, 2023

I alway go to this location, because of the service that they provide. Jason is very helpful. Informed me of all issues with my car. He really does know what customer service is about. Alsome guy. I keep go More

by Mono1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Jason here at Executive Jeep. We appreciate your business and hope to see you again soon!

September 28, 2023

I feel very uncomfortable bringing any vehicles to your dealership. I appreciate Leilani Rodriguez and all her help More

by BRIANKCOBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leilani Rodriguez
Report | Print
Oct 02, 2023 -

Executive Jeep responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

September 28, 2023

Annoyed that a coupon couldn’t be honored once the ticket was closed. Gary extended the date for next time Im in. Car wasn’t washed even though it was ready the day before I picked it up. I’ve had good serv More

by Deb.ackles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Leilani Rodriguez, Nicole Stevens
Report | Print
Sep 29, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 28, 2023

Everything went great. I trust the service center to do a good job, not over charge me and tell me the truth. Thanks Alberto Benot. More

by EMWSMITH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear that Alberto and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 28, 2023

The service was very quick & prompt & friendly & clean. Just wish that when a customer mentions to assure all the fluids are topped off to be sure that they are before giving the vehicle back to the custom More

by PINKLILY1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Sep 29, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

September 28, 2023

Everything went well thank you very much. No complaints. I Will be back again soon. More

by JENVELEZ91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 26, 2023

Many years of experience has proven, The Entire North Haven Executive Jeep Team Strives To Provide Guaranteed Customer Satisfaction. I Give Each Department… 5 Jeep Ducks .. 🐤🐤🐤🐤🐤 More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Sep 27, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team, Ann. We're glad to hear we delivered such a great experience!

September 26, 2023

Alberto is always so helpful, always a great experience! ! Very Happy with service, highly recommend!! More

by Mary.irizarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2023 -

Executive Jeep responded

It's great to hear that you had such a positive experience, Mary. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

September 26, 2023

Gary was really nice and knowledgeable about the Jeep and the maintenance. Have been buying cars there for several years More

by debmonaco58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Sep 27, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gary and our team here at Executive Jeep.

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