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Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews

1,229 Reviews of Executive Jeep - Service Center

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October 18, 2023

Located close by. . Can easily get an appointment most times. They wash your car when finished. More

by Jim S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Wagoner , Leilani Rodriguez
Oct 19, 2023 -

Executive Jeep responded

Thank you so much for your excellent review, Jim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

October 17, 2023

Jason was amazing did a great job service was excellent got me in and out on time More

by MARKHUROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

October 16, 2023

Dealership device area is neat and clean. Vehicle was serviced and was returned on the time promised and car had been washed. I was advised of recommended service that will be coming due and More

by Dad13Ram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

October 14, 2023

It took over 2 hours and my tire pressure was not checked on the tire rotation and I had to return to get it done. More

by george.marquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Stevens
Oct 16, 2023 -

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, George, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Oct 19, 2023 -

george.marquis responded

contact info george.marquis@comcast.net

October 13, 2023

Excellent understanding of our needs and explanation of what was going to happen to the jeep. More

by RMIGZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 12, 2023

Very good, clean, personable ,quick service, took care of my issue, just wasn't happy there wasn't a rental More

by ma52596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
Oct 13, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 10, 2023

Although it was not totally address my concerns,Gary, explained to me the other probable cause of the noise of my car. More

by ortiola15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Oct 11, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Gary was able to help, and we hope to see you again!

October 07, 2023

Leilani is very polite, friendly courteous and explain very well what it's needed to be done in my car. More

by lanena65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Oct 08, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Leilani was able to help, and we hope to see you again!

October 07, 2023

Always friendly service. Always drive out of there. Feeling confident about the work that was done to my car. More

by ACASTELLANO307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

October 06, 2023

Gary was pleasant to deal with - upfront about all possible charges. Would very highly recommend this Jeep dealership Nissan. More

by mmbruno0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Oct 08, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gary here at Executive Jeep.

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