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Executive Jeep - Service Center

North Haven, CT

4.7
1,246 Reviews
Call Service Center (203) 239-5371

1,246 Reviews of Executive Jeep - Service Center

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November 20, 2023

Gary Grote was exceptional! Very professional and welcoming! He explained in details the options. One of the best service specialists I have dealt with! More

by Deya Alkhatib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Nov 20, 2023 -

Executive Jeep responded

We are very happy to hear that Gary provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 19, 2023

I was very happy with my service I had every one there was very helpful More

by ANTHONYS112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Nov 20, 2023 -

Executive Jeep responded

Thank you, Anthony, for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 18, 2023

Friendly and quick. Got my car in and figured out what the issue was Awesome More

by ANGELOMORGILLO781
Recommend Dealer
Yes
Employees Worked With
Alberto
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Nov 20, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

November 18, 2023

Scheduling and drop off was easy. Jason was great, texted me back when I asked for an update and he explained everything done when I picked up the truck. More

by KJOLSON50
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Nov 20, 2023 -

Executive Jeep responded

Thank you so much for your kind words for Jason, and for taking the time to leave us this wonderful feedback!

November 18, 2023

Gary took excellent care of my serve and was a pleasure to work with. He was professional and personable. More

by P Follett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Report | Print
Nov 20, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Gary delivered such a great experience!

November 18, 2023

Always excellent service tech, customer, the woman cashing me out. Always a good experience when I go More

by SAUCIEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman that cashed me out, Gary Grote
Report | Print
Nov 20, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 17, 2023

Fast, friendly service. It was my first time getting my car serviced and Gary was very nice and welcoming. He went through everything that was done on my car and when I had More

by willcar340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Report | Print
Nov 17, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gary here at Executive Jeep.

November 17, 2023

Took too much time to reload software. Three days should have been one morning or afternoon. More

by davidncooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Executive Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

November 16, 2023

Soon as I walked in I was taken care of. Both women were friendly and professional. Pickup was a breeze More

by GMACY0
Recommend Dealer
Yes
Employees Worked With
Nicole and one idk
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Nov 16, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

November 16, 2023

Great service with the help of Tyler. Everything was fast and easy. All follow ups were explained but not pushed on me. Love getting my car serviced here. More

by MLUCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Stevens
Report | Print
Nov 16, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with Tyler and our team. We're glad to hear we delivered such a great experience!

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