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Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews

1,229 Reviews of Executive Jeep - Service Center

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November 24, 2023

I got there half hour early and they took me right in. With a 2:30 appointment they took me in 2:00 out by 3:00. More

by dasamuels57
Recommend Dealer
Yes
Employees Worked With
Alberto
Nov 26, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 24, 2023

Very easy and comfortable Good service during and after purchase Part replaced as promised without issues More

by johnhoynoski
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Nov 26, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, John, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

November 24, 2023

It was good. Service just took a bit longer than expected. Overall, happy to have went in. More

by ASHANEWSOM
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Nov 26, 2023 -

Executive Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

November 24, 2023

My experience was like it is every time I go there. The staff is always polite and accommodating. Tyler made sure I understood what was being done and what I needed to do on my end More

by pzambory44
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Nov 26, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 24, 2023

Excellent service Competent mechanics. Ease in either leaving the car or waiting for it to be completed. And a free coffee too! More

by R.PALMAROZZA
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Nov 26, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

November 23, 2023

Alberto Bonet, service advisor is outstanding. He knows my needs and keeps me informed throughout the appointment and never try’s to oversell. More

by Harold.kennedy.jr
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Executive Jeep responded

Harold, It's great to hear that Alberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

November 23, 2023

The representatives our professional and approachable, Especially my representative Alberto. Alberto always explains the ins and outs on whatever going with my Jeep Wrangler. More

by LIFE727
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alberto met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

November 23, 2023

Very good Very professional. Fast. Took great care of me Great customer service I love it More

by Ikurly
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Nov 24, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. Gary and our team appreciate your business and hope to see you again soon!

November 22, 2023

Alberto promptly notified me of the issue, and gave him the okay to do the repair. Upon beginning the repair an additional issue was the discovered, Alberto contacted me we discussed it and went ahead and More

by RBEREY0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
Nov 22, 2023 -

RBEREY0331 responded

Very satisfied with the communication from Alberto as well as the repairs that were done

Nov 24, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Alberto and our team appreciate your business and hope to see you again soon!

November 22, 2023

Very professional and thorough We enjoyed meeting Alberto he was very courteous. They appeared to do a very thorough inspection of the car and explained everything that would need to be done and the cost. Ex More

by carrob25
Recommend Dealer
Yes
Employees Worked With
Alberto
Nov 24, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Alberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

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