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Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews
Call Service Center (203) 239-5371

1,229 Reviews of Executive Jeep - Service Center

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November 28, 2023

It was an incredible experience from start to finish. Gary explained what was going on to our 17-year-old daughter and walked around the vehicle so that she can give him an idea of what was going on. He More

by melisav29
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Nov 28, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear that Gary was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 28, 2023

Great experience with Gary, very knowledgeable. The labor charging is over priced. Provide cheaper labor rater per hour More

by Lmartini24
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Nov 28, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Gary and our team appreciate your business and hope to see you again soon!

November 28, 2023

Easy to make an appointment with the service department. Always on time Good explanation about the all points check up. More

by sunfire356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Nov 28, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 28, 2023

I've always received professional service from the service center. Even though the cost of service at dealerships is typically on the higher side, I prefer that over run of the mill mechanics. More

by KGATISON413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Executive Jeep responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 25, 2023

That are always prompt and professional. They diagnose issues with my truck and fix when appropriate. More

by VINCENTCANDELORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Vincent, and we look forward to working with you again.

November 25, 2023

Great The overall experience was great. Quick, I was kept in loop the entire time. I am happy with the entire process. More

by pulley41
Recommend Dealer
Yes
Report | Print
Nov 26, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2023

Felt that I could trust that my car would be repaired. Time frame of repair was given and offer of shuttle was comfortable. More

by SHIRLEYLOVEALL
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
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Nov 25, 2023 -

SHIRLEYLOVEALL responded

Verified service

Nov 25, 2023 -

SHIRLEYLOVEALL responded

Service completed. Tyler was concerned and professional.

Nov 26, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Shirley, and it's great to hear about your excellent experience here at Executive Jeep.

November 24, 2023

Fast and prompt When I got there , right away prompt service and less then a hour waiting time was just perfect More

by GWSMITH11
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Nov 24, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 24, 2023

Never an issue alway satisfied with service dept and sales dept on time with appointments and delivery of my vehicles back More

by BLICA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

November 24, 2023

Customer service was awesome The experience I had with Gary Grote he was very nice took his time to explain wht was going to get done on my car the wait was not long. Clean place very nice pp there. More

by FELISABAKER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Nov 26, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Gary here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

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