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Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews
Call Service Center (203) 239-5371

1,229 Reviews of Executive Jeep - Service Center

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December 05, 2023

Initially had a decent experience when dropping off my car. Once I decided I wasn't ready to have work done and went to pick up my car I received a lot of attitude from Nicole. Customer service following More

by KIANA.BEACH
Recommend Dealer
No
Employees Worked With
Nichole Stevens
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Dec 08, 2023 -

Executive Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

December 05, 2023

Overall it was good. Liked the service and customer service Tyler was helpful and do proper communication and give a genuine suggestion. More

by Yubraj
Recommend Dealer
Yes
Employees Worked With
Tyler
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Dec 05, 2023 -

Executive Jeep responded

Yubraj, Thank you for your business and this review. We're happy to hear Tyler and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

December 05, 2023

Tyler was informative and knowledgeable in his work. All my concerns were addressed and explained. More

by ADSULP1156
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
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Dec 05, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Tyler and our team appreciate your business and hope to see you again soon!

December 05, 2023

It was awesome! ! Gary was very helpful and very kind! He even got me a coupon for my service!! Sue Z More

by Johnny Mong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Dec 05, 2023 -

Johnny Mong responded

It was awesome! ! Gary was very helpful and very kind! He even got me a coupon for my service!!

Dec 05, 2023 -

Executive Jeep responded

Sue, Thank you for your business and this review. We're happy to hear Gary and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

December 05, 2023

Jason was excellent and very helpful! Jason was excellent and very helpful! Will be back because of Jason More

by ALLSTARJOHN1
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Dec 05, 2023 -

Executive Jeep responded

John, Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Jason was able to help, and we hope to see you again!

December 05, 2023

It was good. Jason was knowledgeable. Got me in and out pretty quickly. It was a good experience More

by jrybaruk
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Dec 05, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Jason and our team appreciate your business and hope to see you again soon!

December 05, 2023

Very good. No complaints. Great to deal with. Will go back in the future when needed. More

by Pallets95
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Dec 05, 2023 -

Executive Jeep responded

Thank you for your very kind review. Jason and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

December 05, 2023

Service us great ever time im there Service is great every time I'm there jason is great kept me informed all is good for now More

by ACCORDSPEED97
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Dec 05, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 03, 2023

I came to get my jeep serviced Gary was very professional and made me comfortable. He was very informative and took care of everything More

by INEZ.TOWNSEND
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Dec 04, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

December 03, 2023

The service was great. Gary was very knowledgeable about what services was best for my vehicle. Gary very polite and honest about the time frame to get my vehicle fix. Gary More

by Mscraig2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Dec 04, 2023 -

Executive Jeep responded

It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

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