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Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews
Call Service Center (203) 239-5371

1,229 Reviews of Executive Jeep - Service Center

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January 26, 2024

Quick, efficient and professional. It was easy and stress free. I was very satisfied with the service. More

by Erin04
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
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Jan 28, 2024 -

Executive Jeep responded

Erin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2024

I am always pleased with the service which is top rate as well as the individuals in the service department. They are always courteous and helpful. More

by CC_V_S14
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Jan 26, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

January 25, 2024

attended my needs an were very compliant very courteous and professional at what they do More

by sergiomedina39
Recommend Dealer
Yes
Employees Worked With
Nichole stevens
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Jan 26, 2024 -

Executive Jeep responded

Thank you, Sergio, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 24, 2024

Alberto It was good It was good it was good. It was good. It was good it was. More

by silant5
Recommend Dealer
Yes
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Jan 25, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Alberto and our team, and we look forward to working with you again.

January 24, 2024

Had a few issues but they were fixed as soon as they could but otherwise always receive great service and courtesy More

by radellacam
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Jan 25, 2024 -

Executive Jeep responded

We are very happy to hear Gary provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 23, 2024

It was very efficient and attentive. I loved the video showing me my car. The waiting room is comfy. More

by reieva
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Jan 23, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2024

The Rep who took me in was awesome, informative, and texted me during the process to keep me updated. More

by John06492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Stevens
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Jan 23, 2024 -

Executive Jeep responded

Thanks, John, for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

January 23, 2024

Do not go to this place for service, I worked with Tyler and I could not have had a worse experience. When I first called to explain what was wrong, he argued with me about it. When he should have said, "su More

by stephaniemarie77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler J. Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Executive Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 23, 2024 -

stephaniemarie77 responded

Nice canned response. No, you have done this exact same thing to me before, and I was talked into believing that this place had changed, and they assured me this wouldn't happen again. I know many other people who refuse to buy cars and have them serviced with you. Friends and family say "yikes" I refuse to go there, I defended your dealership for a long time. But I won't do it any longer. People spend a lot of money on cars, and it's time for you to treat them better. When they are having an issue with their cars, act like you care instead of being condescending and treating them like what's happening is all in their heads.

January 23, 2024

Above accommodating. Completed my service. Presented what was found. Thoroughly explained everything. Even provided car service More

by cjarmie
Recommend Dealer
Yes
Employees Worked With
Niccole STEVENS
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Jan 23, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2024

Very efficient no pressure knowledgeable clean helpful have always been able to solve my problems More

by FRANKCAROTENUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jan 21, 2024 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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