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Executive Jeep - Service Center

North Haven, CT

4.7
1,244 Reviews
Call Service Center (203) 239-5371

1,244 Reviews of Executive Jeep - Service Center

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February 09, 2024

Happy with the service other than taking 2 hours. I don't want to wait so long next time More

by BROWN329
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Report | Print
Feb 10, 2024 -

Executive Jeep responded

Thank you for this feedback and we do apologize for the long wait time. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

February 09, 2024

They got me in and out quickly and efficiently. Tech was thorough with his work. More

by zachsampiere
Recommend Dealer
Yes
Employees Worked With
Nichole Stevens.
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Feb 10, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 09, 2024

Everyone was very helpful and made the experience an easy and pleasant one Everyone made us feel comfortable, answering any questions we had. More

by Lfusco02
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Gargano
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Feb 10, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 08, 2024

Needed a tire patched. Took longer than expected. Many others came and went while I waited. More

by JDLYON64
Recommend Dealer
Yes
Employees Worked With
Nicole
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Feb 08, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with Nicole and our team. We're glad to hear we delivered such a great experience!

February 07, 2024

They are all professional and provide excellent service. Gary is a great communicator and a pleasure to work with. More

by HMRUBER1
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Feb 07, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

February 07, 2024

They're knowledgeable and courteous. Jason explained everything done and what are to be done in next visit. More

by Magbaletae
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Feb 07, 2024 -

Executive Jeep responded

We are very happy that Jason and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 06, 2024

Tyler was rude, condescending, and misrepresented the information. He charged me $126 fee, but never told me about it, and then I had no choice but to pay to get my car back. I definitely won't return to More

by Curtisray2011
Recommend Dealer
No
Employees Worked With
Tyler
Report | Print
Feb 09, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 06, 2024

If I can give Alberto & the staff a 10 I would. From the moment I called until I left today the experience exceeded my expectations. More

by JAZZEEJACKEE
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Report | Print
Feb 06, 2024 -

JAZZEEJACKEE responded

Exceptional performance

Feb 06, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 06, 2024

They were nice and I like the video showing you things about your car The tech was showing and telling you things about my car which was great and helpful More

by V
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Feb 06, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

February 06, 2024

Very good visit with the dealership. Everyone who I interacted with was nice, professional, friendly and helpful. Everyone worked well together, and kept me up to date with my vehicle More

by wricejr98
Recommend Dealer
Yes
Employees Worked With
5
Report | Print
Feb 06, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

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