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Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews
Call Service Center (203) 239-5371

1,229 Reviews of Executive Jeep - Service Center

Sort by
February 07, 2024

They're knowledgeable and courteous. Jason explained everything done and what are to be done in next visit. More

by Magbaletae
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Feb 07, 2024 -

Executive Jeep responded

We are very happy that Jason and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 06, 2024

Tyler was rude, condescending, and misrepresented the information. He charged me $126 fee, but never told me about it, and then I had no choice but to pay to get my car back. I definitely won't return to More

by Curtisray2011
Recommend Dealer
No
Employees Worked With
Tyler
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Feb 09, 2024 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 06, 2024

Unprofessional & rude. Manager would not even come out to speak with me Awful experience More

by JASONANDERSON3
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
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Feb 09, 2024 -

Executive Jeep responded

Jason, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 06, 2024

If I can give Alberto & the staff a 10 I would. From the moment I called until I left today the experience exceeded my expectations. More

by JAZZEEJACKEE
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
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Feb 06, 2024 -

JAZZEEJACKEE responded

Exceptional performance

Feb 06, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 06, 2024

They were nice and I like the video showing you things about your car The tech was showing and telling you things about my car which was great and helpful More

by V
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Feb 06, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

February 06, 2024

Very good visit with the dealership. Everyone who I interacted with was nice, professional, friendly and helpful. Everyone worked well together, and kept me up to date with my vehicle More

by wricejr98
Recommend Dealer
Yes
Employees Worked With
5
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Feb 06, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

February 03, 2024

My experience was painless and very professional I would recommend the dealership to family and friends More

by C.CONSIGLIO
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Feb 05, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 02, 2024

repair took longer than expected due to parts delivery. parts had to come from wharehouse. More

by rcsjostedt
Recommend Dealer
Yes
Employees Worked With
nicole
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Feb 02, 2024 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

February 02, 2024

Ok It was good and Gary was very polite, helpful and friendly Time was ok More

by lanena65
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Feb 02, 2024 -

Executive Jeep responded

It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

February 02, 2024

Very courteous. Very accommodating. Definitely would come back Wasn't scheduled for appointment but managed to get us in. Very helpful More

by EMMYMEME
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Feb 02, 2024 -

Executive Jeep responded

Emmy, thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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