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Executive Jeep - Service Center

North Haven, CT

4.7
1,244 Reviews

1,244 Reviews of Executive Jeep - Service Center

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February 24, 2024

Jason took me in on time, got me a ride and finished work when he said he would. Prices were competitive. More

by XXGOLFXX
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 25, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jason and our team. Please don't hesitate to let us know if we can be of further assistance.

February 23, 2024

Friendly, accommodating, efficient, courteous. Fixed the problem. Wait time was reasonable . The place was immaculate and everyone made sure I was comfortable. Checked in with me on how things wer More

by Badl1
Recommend Dealer
Yes
Employees Worked With
Nicole STEVENS
Feb 24, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

February 23, 2024

As always your dealership and personal have always been helpful, respectful . I have always appreciated your dealership More

by JUDYWSHAPIRO
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 24, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2024

I was not happy. They did not contact me all day. I dropped my car off at 9:30 AM. I contacted them myself at around 4:00 to find out what the status of my car was. I More

by hbaldino
Recommend Dealer
No
Employees Worked With
Alberto
Feb 23, 2024 -

Executive Jeep responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 22, 2024

My experience at Executive Jeep was excellent. Gary Grote was very helpful. I was impressed with the professionalism and service! I won't hesitate to return. Thank you! More

by MDM_864
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 22, 2024 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Gary was able to help, and we hope to see you again!

February 22, 2024

Very professional. They were giving me updates on my car while it was in the shop. Tyler addressed all my concerns promptly. More

by Tania
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
Feb 22, 2024 -

Tania responded

Very professional. They were giving me updates on my car while it was in the shop. Tyler addressed all my concerns promptly

Feb 22, 2024 -

Executive Jeep responded

Tania, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

February 21, 2024

The dealership was clean and everyone was very helpful and knowledgeable. They above and beyond to make sure I was happy. More

by tonyaldaniels
Recommend Dealer
Yes
Employees Worked With
Elijah
Feb 21, 2024 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 21, 2024

This was the first time in 8 yrs I actually got a video of the 10 point check up and I was very happy More

by JSPO
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 22, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

February 21, 2024

Ez appt. Quality work Seems like the work was done correctly and car runs fine. The tech did an excellent job More

by Chick
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 21, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 20, 2024

Gary is awesome, he helped me when the other service writer was just rude and dismissive. Gary took my jeep in got it looked at and got the parts needed and fixed it quickly. I almost left after dealing More

by Matt
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 20, 2024 -

Executive Jeep responded

Matt, We are happy to hear that Gary was able to provide you with a positive experience. We would however like to hear about the rest of your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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