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Executive Jeep - Service Center

North Haven, CT

4.7
1,244 Reviews

1,244 Reviews of Executive Jeep - Service Center

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March 02, 2024

Easy appointment set up, friendly and helpful Transparent with their pricing. Great communication about what the car needed and what was done. More

by MARY.RIVERA07
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Mar 03, 2024 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, Mary, we look forward to having you as one of our valued customers for many more years to come!

March 01, 2024

Gary seamlessly coordinated a repair that was covered with an extended warranty I bought with the warranty company More

by DSTEPHENS9
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Mar 02, 2024 -

Executive Jeep responded

We are very happy to hear that Gary provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 29, 2024

Very concerned with my car and understanding Work was done very fast They also washed the car More

by Jim S
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Mar 01, 2024 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

February 28, 2024

Great professional and friendly service. Received the service as requested and some recommendations for the future. More

by JORBUR
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 29, 2024 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. Gary and our team appreciate your business and hope to see you again soon!

February 27, 2024

Excellent customer service with Nicole. Very professional and answered all my concerns. Great employee to have! More

by jennifer.jahn
Recommend Dealer
Yes
Employees Worked With
Nicole
Feb 27, 2024 -

Executive Jeep responded

Jennifer, thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 27, 2024

The experience with the dealership was fantastic, especially due to the assistance from Alberto Bonet! He was very helpful and his attention to detail was great! Also, the mechanic who sent a video o More

by Eric
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Feb 27, 2024 -

Executive Jeep responded

Thank you for your business and this review, Eric. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2024

Jason provided excellent service! At the time of purchase and pick up how to use the vehicle especially the hybrid was not explained. I was told I didn’t have to worry about it I co More

by krista.pickering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 27, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us, Krista. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 27, 2024

Excellent found a problem took care of it right away. I was able to go on vacation on time. More

by SULLIVANJOHNJ60
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 27, 2024 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

February 26, 2024

The worse service experience I've ever encountered in my life. They team there is sexist and has no respect for their customers safety or time More

by Katelynruggiero
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
Feb 26, 2024 -

Executive Jeep responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 25, 2024

Quick professional & excellent service Great customer service and very easy from making the appointment to time of pick up More

by DELCORE
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 26, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jason and our team, and we look forward to working with you again.

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