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Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews

1,229 Reviews of Executive Jeep - Service Center

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February 27, 2024

The experience with the dealership was fantastic, especially due to the assistance from Alberto Bonet! He was very helpful and his attention to detail was great! Also, the mechanic who sent a video o More

by Eric
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Feb 27, 2024 -

Executive Jeep responded

Thank you for your business and this review, Eric. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2024

Jason provided excellent service! At the time of purchase and pick up how to use the vehicle especially the hybrid was not explained. I was told I didn’t have to worry about it I co More

by krista.pickering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 27, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us, Krista. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 27, 2024

Excellent found a problem took care of it right away. I was able to go on vacation on time. More

by SULLIVANJOHNJ60
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 27, 2024 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

February 26, 2024

The worse service experience I've ever encountered in my life. They team there is sexist and has no respect for their customers safety or time More

by Katelynruggiero
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
Feb 26, 2024 -

Executive Jeep responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 25, 2024

Quick professional & excellent service Great customer service and very easy from making the appointment to time of pick up More

by DELCORE
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 26, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jason and our team, and we look forward to working with you again.

February 24, 2024

Jason took me in on time, got me a ride and finished work when he said he would. Prices were competitive. More

by XXGOLFXX
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Feb 25, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jason and our team. Please don't hesitate to let us know if we can be of further assistance.

February 23, 2024

Friendly, accommodating, efficient, courteous. Fixed the problem. Wait time was reasonable . The place was immaculate and everyone made sure I was comfortable. Checked in with me on how things wer More

by Badl1
Recommend Dealer
Yes
Employees Worked With
Nicole STEVENS
Feb 24, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

February 23, 2024

As always your dealership and personal have always been helpful, respectful . I have always appreciated your dealership More

by JUDYWSHAPIRO
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 24, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 23, 2024

I was not happy. They did not contact me all day. I dropped my car off at 9:30 AM. I contacted them myself at around 4:00 to find out what the status of my car was. I More

by hbaldino
Recommend Dealer
No
Employees Worked With
Alberto
Feb 23, 2024 -

Executive Jeep responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

February 22, 2024

My experience at Executive Jeep was excellent. Gary Grote was very helpful. I was impressed with the professionalism and service! I won't hesitate to return. Thank you! More

by MDM_864
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Feb 22, 2024 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Gary was able to help, and we hope to see you again!

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