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Executive Jeep - Service Center

North Haven, CT

4.7
1,229 Reviews

1,229 Reviews of Executive Jeep - Service Center

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March 24, 2024

I always have great experiences here. Gary took me in on time,explained the procedure, made great recommendations for me,kept me informed and was super nice More

by ILUVMYNEPHEWS
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Mar 24, 2024 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

March 23, 2024

Service was great. My advisor Nichole was wonderful. Got in and out quick when dropping off and Jeep was ready as promised. More

by gtodin
Recommend Dealer
Yes
Employees Worked With
Nichole
Mar 24, 2024 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nichole met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

March 23, 2024

Work got done quickly Went in for recall. Everything was checked on the car Excellent More

by Jcelotto
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Mar 24, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

March 23, 2024

Excellent service with knowledgeable staff. Staff was in communication throughout the service appointment keeping me up to date with progress. More

by RMauri
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Mar 24, 2024 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

March 23, 2024

Always the best I've been a customer for 20+ years. That should say everything that you need to hear!! More

by GARSUET
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Mar 24, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

March 23, 2024

I don't think they did a thorough job when assessing my car and it took too long. There was a $451 charge for diagnostics which I found terrible! I think the charge was to cover the mistake in ordering a p More

by Mitzipoo
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
Mar 27, 2024 -

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 23, 2024

Checked in. Nicole advised me that there will be a video of the work they are going to do and and the inspections. She also advisor would take about an hour and More

by k.vann
Recommend Dealer
Yes
Employees Worked With
Nicole Stevens
Mar 24, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nicole and our team, and don't hesitate to let us know if we can be of further assistance.

March 22, 2024

Although it took several visits to fix the issue with car, Jason was very attentive and helpful in keeping in contact with me. More

by madsr215
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
Mar 22, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2024

Quick and courteous I love the service I receive at this particular dealership. They are always professional. More

by jcordero01
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Mar 24, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

Convenient to schedule and work done in a timely manner Jason looked up what was needed for my car and eliminated the unnecessary items More

by PalaiaPatricia
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Mar 21, 2024 -

Executive Jeep responded

Patricia, Thanks for sharing about your experience with Executive Jeep. Jason and our team appreciate your business and hope to see you again soon!

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