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Executive Jeep - Service Center

North Haven, CT

4.7
1,225 Reviews

1,225 Reviews of Executive Jeep - Service Center

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August 02, 2024

Gary is great! He’s extremely friendly, personable and a pleasure to work with! He always makes sure we understand what is happening with our vehicle. And the video More

by Dhraff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Aug 03, 2024 -

Executive Jeep responded

Thank you so much for your kind words for Gary and for taking the time to leave us this wonderful feedback!

July 31, 2024

Please have more qualified people on Saturday for the difficult jobs. My issue was a locked up wheel lock was not coming off. Had to drop it off on the next business day and got it back at day’s end. More

by jrybaruk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry that we fell short this time. We will share your comments with our team, and we look forward to working with you again.

July 31, 2024

Gary was great, as always Executive Jeep is awesome. I will only use them for service needs More

by ThomR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Aug 01, 2024 -

Executive Jeep responded

Thank you for your review and kind words for Gary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

July 31, 2024

Tyler Leopizzo was wonderful. He took the time to go through the navigation system and how it works. No one ever did that before. That being said, I went to try and put in a desti More

by mary.levesque
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team, Mary. We're glad to hear we delivered such a great experience!

July 04, 2024

Great service explained everything that they did got me in and out thank you amazing More

by MARKHUROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Jul 05, 2024 -

Executive Jeep responded

Thank you so much, Mark, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

July 01, 2024

Excellent service, expert technician ! ! Detailed explanation of work and wonderful report showing all aspects of the vehicle and its wear/issues to watch for future repairs More

by Clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Jul 01, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

June 30, 2024

The staff was kind and patient. They were able to fix all the issues on my vehicle. They also advise me on future things I will need done on my car. I truly was pleased with the out More

by shantrice509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges
Jul 01, 2024 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 23, 2024

First purchase went very smoothly. Second purchase in 2 weeks- disorganized and unprofessional staff. Still waiting for a license plate. More

by rmp0810
Recommend Dealer
No
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arianna Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges, Reinaldo Figuerora
Jun 24, 2024 -

Executive Jeep responded

Providing a positive experience is our top priority, so we're disappointed to hear that your still not happy. When you visited us thus past Thursday and spoke to Scott Tesla, he did tell you that our operating systems have been shut down due to the fact of a security breach on our CDK software it is a nationwide problem that effected 15,000 dealers across the country, we had to order a new plate thru DMV in which we did, and they will mail it to you again we apologize that the convivence but your plate was ordered

June 19, 2024

Easy to schedule appointment, helpful employees, quality service. Liked the text/video on status of vehicle. More

by DONBOREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

June 18, 2024

Gary was personable. I felt informed about my vehicle and would absolutely book again. We have a plan for the work that my car will need. More

by REID.MELISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jun 18, 2024 -

Executive Jeep responded

Melisa, Thank you so much for your excellent review! We are happy that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

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