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Executive Jeep

North Haven, CT

4.7
1,459 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,459 reviews

December 21, 2022

Joshua Ross was very helpful, understanding, and went above and beyond. All of my questions were answered. I got the perfect car to meet my needs and within my budget. More

by SHAYLA.VEREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Ross
Dec 22, 2022 -

Executive Jeep responded

Congratulations on your new vehicle, Shayla! It's great to hear that Joshua was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate you taking the time to leave us this great five-star review. Thank you for choosing Executive Jeep, Shayla. We look forward to serving you for years to come.

December 21, 2022

One of the best dealers very nice with good service and nice people doing there job More

by ISMAELMIRANDA0714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ryan, Beloved Bridges, ruben Chaudhry, Gary Grote, Ty Hubbard, Leilani Rodriguez
Dec 22, 2022 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 20, 2022

GREAT SERVICE AS ALWAYS. THE TEAM SHOWS GREAT CARE AND ATTENTION TO ALL SERVICE REQUIREMENTS. IN MY OPINION THEY ARE THE BEST! I’ll ALWAYS TAKE MY JEEP HERE FOR SERVICE. THA More

by edwardmcgann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Edward, and don't hesitate to let us know if we can be of further assistance.

December 20, 2022

Very satisfied with the recommendation that you give to me with my vehicle tank so much More

by Ederja.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

December 20, 2022

Executive Jeep is my go to service center! Lots of appointments to choose from and they’re very quick and efficient with friendly service More

by Roliya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Dec 21, 2022 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 20, 2022

I had a wonderful experience here. The service advisor was very thorough and understanding through the whole process, and my Wrangler is back up and running like it should be! More

by DJPJR340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilfredo Lebron, Gary Grote
Dec 21, 2022 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

December 18, 2022

Very helpful and friendly They helped me determine what the noise was and what needed to be done on my Jeep More

by pattyneeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Executive Jeep responded

Thank you, Patty, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 17, 2022

I had the first appointment, met by the service manager, and informed me I had a free oil change and tire rotation. Did not know. Service completed in less than an hour. Excellent experience!!! More

by eman5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

December 17, 2022

Customer service is always very thorough and communicative through text or email while vehicle is being serviced More

by LISAGARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Dec 18, 2022 -

Executive Jeep responded

It's great to hear that we were able to help you out, Lisa. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

December 17, 2022

Was told we would have an owner’s manual and new batteries for our keys but never got them without having to go back again to the dealer. And only getting a half tank of gas on the day of purchase w More

by homefedak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Beloved Bridges, Tyler Wagoner, Nick Rivera
Dec 17, 2022 -

Executive Jeep responded

Good afternoon, Because you didn't leave your name on the review I am not able to look up your info and look into your problem if the vehicle was just picked up we would be more than happy replace your key fob battery service and parts are open till 5 pm during the week. As far as the owners manual if we don't received them went he car is traded in we can not pass them along but i could see if we have one around. You may contact me 203-672-6021. Scott Orsini

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