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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,459 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,459 reviews

December 27, 2022

GOOD People are great friendly and efficient just wished they cleaned jeep after the service More

by DMRIVERA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 28, 2022 -

Executive Jeep responded

Good evening sorry we didn't get a chance to clean your vehicle stop by and we can run it thru our carwash

December 26, 2022

Great service and stress free Very comfortable waiting areas Everyone is very nice and friendly and helpful More

by Johnmeneo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep, John. We appreciate your business and hope to see you again soon!

December 25, 2022

Friendly, truthful and eager to answer any questions. Follow thru and always trade to help. More

by Jfconklin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Ryan
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Dec 25, 2022 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

December 25, 2022

Service is exceptional, easy to schedule, quick and efficient. Alberto explained what would be done and the approximate time it would take which allowed me to make the decision to wait versus tying up More

by GARY96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2022 -

Executive Jeep responded

It's great to hear that we were able to help you out, Gary. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

December 23, 2022

Easy to schedule, pleasant waiting area and prompt service. Service representative was courteous and helpful. More

by rothnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Dec 25, 2022 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 22, 2022

Really impressed with customer service person made me feel like he cared and was genuine and thorough More

by PAULAVITABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the guys nay
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Dec 25, 2022 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

December 22, 2022

Second time my Jeep came out of service and within 24hrs the check engine light was back on. This time the inside of the vehicle was dirty and the hood was not closed properly, if I didn’t inspect my vehic More

by KENTREUSCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leilani Rodriguez
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Dec 28, 2022 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 28, 2022 -

KENTREUSCH responded

Kenneth Treusch 203-588-7633

December 22, 2022

The service was very prompt very courteous and it was very easy to come in and get my car serviced everyone was very professional and I got out of there very quickly as quickly as possible and I would ce More

by outlanderluisa14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard, Leilani Rodriguez
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Dec 25, 2022 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep. We look forward to having you as one of our valued customers for years to come, Luisa.

December 21, 2022

You were able to get my car in on an urgent headlight situation, which was amazing. Everything was fixed and checked and addressed. Even my dashboard notifications were turned off. And you squeezed in an More

by LISAMANZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ruben Chaudhry, Gary Grote
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Dec 22, 2022 -

Executive Jeep responded

It has been a pleasure serving you, Lisa. Quality customer service is always our number one priority, and we're happy to hear that our service department met your expectations. We truly appreciate you taking the time to leave us this fantastic five-star review. Thank you for choosing Executive Jeep; we look forward to having you as a valued customer for many years to come.

December 21, 2022

Very thorough… very friendly… they performed a complete assessment of my vehicle… also communicating what they gound More

by JIMJENSEN703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Executive Jeep responded

Thanks for sharing your thoughts about your great experience with Executive Jeep. Thank you for the five-star rating. We appreciate your business and hope to see you again soon!

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