Executive Jeep

Friendly, knowledgeable staff. Wait time was as expected and results were explained to me by a very nice service consultant Wait time was as expected and results were explained to me by a very nice service consultant More

My salesperson that helped me with getting my vehicle fixed was very knowledgeable and helpful. fixed was very knowledgeable and helpful. More

Service was quick today and service representative Alberto Bonet was every helpful.and pleasant. Will be returning. Alberto Bonet was every helpful.and pleasant. Will be returning. More

My car was there for 2 weeks and once returned to me I had to send it back after 1 week because it wouldn’t start again. It was then there for 3 weeks. My car then started leaking oil and it was brought had to send it back after 1 week because it wouldn’t start again. It was then there for 3 weeks. My car then started leaking oil and it was brought back there where is was supposed to be fixed again but I noticed 1 week later that it’s still leaking oil. Not only is it an inconvenience because I was never offered a loaner during the 5 weeks but it’s very costly for it to still be broken. I now have to return in the 1/17/23 in hopes that someone can actually get it right and I can hopefully afford it. This is the second time I’ve spent a lot of money and problem not solved. I paid almost $1000 a year ago for a different issue and was then told that day that whatever they replaced didn’t fix the issue so I can pay $650 more for them to try and replace something else. I have had nothing but terrible service and no one seems to care. Also I had an oil change last year and someone didn’t replace a cap or did something wrong so my car overheated a week later. I had low oil pressure light on and my engine light. How can an oil change go wrong and cause so many problmes More

I was very pleased with how willing the service department was to work with my extended warranty company. This was my first experience with Executive Nissan, and I am so happy I chose them to fix o department was to work with my extended warranty company. This was my first experience with Executive Nissan, and I am so happy I chose them to fix our jeep. More

Promptly got my jeep in and service finished quickly! Greeted upon arrival and everything went great! Greeted upon arrival and everything went great! More

I was surprised that my service took less than 1 hour. However I was not thrilled that I had to wait 20 days to get the oil change. However I was not thrilled that I had to wait 20 days to get the oil change. More

Alberto provided excellent customer service. He is very thorough. Overall service done in a timely manner. Albert is an asset to the company and deserves a raise He is very thorough. Overall service done in a timely manner. Albert is an asset to the company and deserves a raise More

Great job addressing the recall. Maria did a great job driving me. She is very personable. I enjoyed interacting with her and chatting on our drives Maria did a great job driving me. She is very personable. I enjoyed interacting with her and chatting on our drives More

Mediocre at best. Constantly struggling to get issues fixed on my lease. Won’t give a loaner vehicle for issues limiting when I can come back in for a 3rd time for the Constantly struggling to get issues fixed on my lease. Won’t give a loaner vehicle for issues limiting when I can come back in for a 3rd time for the same ongoing issue More