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Executive Jeep

North Haven, CT

4.7
1,460 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,460 reviews

February 13, 2023

Gary helped me out with a recall on my car and he was fantastic and got my car back on the same day. More

by Cameron DiPentima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Feb 13, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you for choosing Executive Jeep, Cameron, we look forward to having you as a valued customer for many years to come!

February 13, 2023

I have been going to this same dealership since I bought the car new in 2005. Since October car has been in four times for the same problem they where unable to find what the problem is there four I will be More

by csangel7
Recommend Dealer
No
Employees Worked With
Jason Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 13, 2023

Jason is very knowledgeable and informative. He kept me in the know regarding my vehicle and it was ready in a timely manner. I am always pleased with the service Executive provides! More

by Tierra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Executive Jeep responded

It's great to hear that Jason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

February 13, 2023

Excellent service Tyler was great. Overall we had a great experience. Would recommend to others. More

by pat.cavallaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Executive Jeep responded

Thank you so much for your kind words, Pat, and for taking the time to leave us this wonderful feedback!

February 11, 2023

They're a good dealership and they take care of my car and all my needs More

by Shooter.118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Feb 12, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 11, 2023

Executive Jeep service is always attentive to all of my Jeep’s service and maintenance needs. More

by shrubby06_formal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard
Feb 12, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

February 10, 2023

Very nice people, everything went smoothly with the service provided, I will go back again. More

by TINAK2040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Executive Jeep responded

Tina, Thank you so much for your excellent review! We are so glad that Alberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

February 09, 2023

Schedule my Jeep for an oil change, took me right in out in an hour. More

by jimrkrieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Feb 09, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Jim, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

February 08, 2023

No hassle. Great customer service. Service completed in a timely manner. Process easy. Explained everything More

by blount_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 07, 2023

LeLani was very helpful and informative during my visit. Explained everything I needed very thoroughly. More

by juma.alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Feb 08, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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