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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,460 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,460 reviews

February 19, 2023

I paid over $1400 to get my car fixed and they never actually fixed my issue. They forgot to put a part back in (that I found thrown in the back seat of my car) and neglected to tell me so, I had to go More

by Grivera218*
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
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Feb 20, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 18, 2023

Gary provided a great experience even in a not so great situation. Thanks for being professional and quick. More

by ALYSSASOLOMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Feb 19, 2023 -

Executive Jeep responded

Alyssa, Thank you for taking the time to share your feedback with us. Gary and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 18, 2023

Very clean, was attended very nicely , explain to me what was done to my car . More

by victoru.roldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Report | Print
Feb 19, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ty met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

February 17, 2023

Been with them for over 20 years - happy with their Nissan service … only thing it’s expensive to have work done there More

by soxie173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
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Feb 17, 2023 -

Executive Jeep responded

Thank you! Alberto, Gary, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

February 16, 2023

The service department at Executive is quick, competent and kind— what more can you ask for! More

by LINDSAYCOCCO
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Executive Jeep responded

Lindsay, Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

February 16, 2023

Alberto was super helpful and kind explained everything to the tee and gave me discount More

by YOTASAOULIDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Alberto had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

February 16, 2023

I had a very positive experience in getting my car back in working order after it needed some work! More

by BONNIE.SCHURMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Feb 17, 2023 -

Executive Jeep responded

Thank you, Bonnie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2023

I consistently have a positive experience when bringing my car in for service and appreciate the shuttle. More

by JUSTINROGALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 13, 2023

Great service from a great dealership, would not expect anything less from the Executive team. More

by BADDABING220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 13, 2023

I went in for an oil change and now I have a service light on. After bringing it back to service center, it is still not fixed More

by lorikozlowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Report | Print
Feb 13, 2023 -

Executive Jeep responded

Thank you for bringing this to our attention, Lori, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Feb 13, 2023 -

lorikozlowski responded

My cell 203-641-4441

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