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Executive Jeep

North Haven, CT

4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

March 08, 2023

3 hours after schedule time finally looked at Jeep. Then they tell me they cleared the check engine light and said my battery was bad. First of all bad battery light is not same as check engine. They s More

by DAVIDKREYMBORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Mar 09, 2023 -

Executive Jeep responded

David, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 08, 2023

Very friendly and courteous, knowledgeable and easy going Always smiling, will be back in future More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Wagoner, Elijah Roldan
Mar 08, 2023 -

Executive Jeep responded

Sam, It's great to hear that Elijah and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

March 08, 2023

Very easy to work with and amazing staff and friendly. I really enjoyed working with my sales representative Elijah Roldan. More

by genegrey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Roldan
Mar 08, 2023 -

Executive Jeep responded

Gene, Thanks for sharing about your experience with Executive Jeep. Elijah and our team appreciate your business and hope to see you again soon!

March 08, 2023

Excellent service quick service good treatment to their costumers always keeping contact and good communication More

by echevarriaramon299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Tyler and our team appreciate your business and hope to see you again soon!

March 07, 2023

Dealership is very clean and well kept. never had a problem going there and the service is always great. More

by AVSINGLE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote, Ty Hubbard, Leilani Rodriguez
Mar 07, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

March 06, 2023

Convenient close by, have been a customer since 2007. Dealer services required and utilized as needed More

by NICHOLASFERRARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names of staff
Mar 07, 2023 -

Executive Jeep responded

Thank you for your very kind review, Nicholas. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

March 04, 2023

Great experience … in and out in 3 minutes and car was ready exactly when you said it would be ! More

by VPL3030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Mar 05, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

March 04, 2023

I had a great experience working with Ty and the service department. They had appointment availability right away, which I needed. Everything was clearly laid out for me as far as what was wrong with my ve More

by MelissaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Mar 05, 2023 -

Executive Jeep responded

Melissa, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 04, 2023

Very pleasant people, good service that gets the job done right the first time around. More

by zachsampiere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Mar 05, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

March 03, 2023

Very helpful and very fast and good service and my sale person very good people More

by phawkins77140308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard, Leilani Rodriguez
Mar 05, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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