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Executive Jeep
North Haven, CT
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,461 reviews
March 14, 2023
Service was excellent. Appointment time was accurate. Service rep was very helpful. I asked for quote on brakes and he gave me all the info I needed. Service techs got my S Appointment time was accurate. Service rep was very helpful. I asked for quote on brakes and he gave me all the info I needed. Service techs got my Service completed in a very timely manner. More
by cparcells
Verified CustomerEmployees Worked With
March 13, 2023
Tyler was great but in his absence upon picking up car they tried to up charge me way over the quote not once but twice before we paid what we were quoted via txt they tried to up charge me way over the quote not once but twice before we paid what we were quoted via txt More
by SHELLYMATTEI
Employees Worked With
March 11, 2023
Highly courteous, professional staff to promptly take care of our needs and assure us of the safety of our vehicle. care of our needs and assure us of the safety of our vehicle. More
by Customer
Employees Worked With
March 11, 2023
The service advisor was excellent ! He was professional and knowledgeable and explained all options Quite pleased He was professional and knowledgeable and explained all options Quite pleased More
by GENTILESC
Employees Worked With
March 10, 2023
They were quick, courteous and took care of what was needed. All areas are clean and well kept up, needed. All areas are clean and well kept up, More
by Gutkincar
Employees Worked With
March 10, 2023
The service I received was tremendous. The service department was nothing short of helpful and honored the coupon I had for a 39.99 full synthetic oil change with filter. The service department was nothing short of helpful and honored the coupon I had for a 39.99 full synthetic oil change with filter. More
by MATT.BWILLIAMS
Employees Worked With
Gary Grote
March 10, 2023
Brought my brand new Jeep in for a known recall/campaign notice after calling Chrysler about the issue of my vehicle being stuck in FORM mode. Dealer told me there is no recall or campaign for my issue. I w notice after calling Chrysler about the issue of my vehicle being stuck in FORM mode. Dealer told me there is no recall or campaign for my issue. I wasted the day and spent over $35 in Ubering back and forth to dealer. Called Chrysler to complain and they told me the dealer should have absolutely completed Recall/Campaign “ZE1” on my vehicle. Now my new vehicle is stuck in FORM mode. Both myself and Chrysler are not pleased with the dealership. Chrysler even sent me the complete PDF of what the dealer should have done by simply hooking up a computer to a diagnostic port and downloaded new software. More
by FENWAYHOWE
Employees Worked With
March 09, 2023
Easy to make an appointment. Attentive to your needs. Take care of your service the first time. Personalized assistance from a service manager. Easy to work with. Attentive to your needs. Take care of your service the first time. Personalized assistance from a service manager. Easy to work with. More
by marco07
