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Executive Jeep

North Haven, CT

4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

April 11, 2023

Tyler was wonderful, quick, efficient and knowledgeable. He made sure my car was taken car if as soon as it was towed in. More

by Lpataky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Executive Jeep responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

April 08, 2023

I have always been treated well at this dealership with patience and respect. My questions have been answered to my satisfaction. Everyone is so pleasant and kind. More

by MCCLAM213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 08, 2023

Always a quick and professional visit. Staff is very knowledgeable and friendly. I was in and out in no time. More

by houle520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Executive Jeep responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

April 07, 2023

My last visit drove in for a flat tire with a screw in it I should have went to Town Fair tire. Tyler said it wouldn't cost anything said they'd get to it before lunch maybe then he said it'll be a half an h More

by JOANEH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler J. Leopizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
Apr 11, 2023 -

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 06, 2023

Very friendly and relatively quick. Shuttle service was very convenient. Diagnostic fee for door locks was excessive. More

by JOHN.DARLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We'll be sure to share your feedback with our crew. Thank you for choosing Executive Jeep.

April 06, 2023

Pleasant experience they took me in immediately minimal wait time and even got a car wash More

by CW1260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 07, 2023 -

Executive Jeep responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep; we look forward to having you as one of our valued customers for many more years to come.

April 05, 2023

I was in a bind and took my vehicle to other service place boy what a mistake I should of waited a day and took into executive jeep the other place took a week for a seised caliper.i called Alberto expl More

by BLICA007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Executive Jeep responded

It's great to hear that Alberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

April 05, 2023

Very helpful. Explained everything and asked permission before doing anything. I did not feel pressured. Quick service. More

by blossomgaynor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 06, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 04, 2023

Worst service I have ever received. The mechanics would not admit that they anything wrong. Tied to have the tech fix what they broke only to be meet with unreturned calls. More

by joeantonino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Apr 04, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Apr 04, 2023 -

joeantonino responded

You can email me at joeantonino80@gmail.com.

April 04, 2023

Good overall quality of work . The service advisor was very courteous. Well informed w iui th the procedure More

by Elgin2944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Apr 05, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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