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Executive Jeep
North Haven, CT
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,461 reviews
Verified Customer
June 08, 2023
Easy to work with. Bought a used truck back in 2010. Have lease two other cars since. Very easy to work with. Bought a used truck back in 2010. Have lease two other cars since. Very easy to work with. More
by MRANDI
June 07, 2023
Service was great . Thank you Jason Meyer. Always a pleasant experience when I bring my vehicle in for service. Thank you Jason Meyer. Always a pleasant experience when I bring my vehicle in for service. More
by Csayah
Employees Worked With
June 06, 2023
My service was excellent. Salesman Tyler was very professional and courteous and explained everything so I could understand. I would recommend Executive Jeep to family and fri Salesman Tyler was very professional and courteous and explained everything so I could understand. I would recommend Executive Jeep to family and friends More
by leatricesmith
Employees Worked With
June 06, 2023
Excellent employees Who can diagnose the problems with your vehicle and recommend a fix. Our rep was excellent. your vehicle and recommend a fix. Our rep was excellent. More
by natirozzi128
Employees Worked With
June 05, 2023
ALBERTO IS AWESOME, WE CAN'T THANK HIM ENOUGH, HE IS VERY KNOWLEDGEABLE!!! MY WIFE AND I TOLD HIM WHAT WAS GOING ON WITH THE JEEP AND HE KNEW WHAT THE PROBLEM WAS. HE MADE US FEEL BETTER ABOUT WHAT WAS WRONG KNOWLEDGEABLE!!! MY WIFE AND I TOLD HIM WHAT WAS GOING ON WITH THE JEEP AND HE KNEW WHAT THE PROBLEM WAS. HE MADE US FEEL BETTER ABOUT WHAT WAS WRONG WITH THE VEHICLE. THANKS LEROY AND SHERELL ANDERSON. More
by SWAIII
Employees Worked With
June 02, 2023
Service with a smile. I would recommend them to anyone I know. Excellent prices. Great! I would recommend them to anyone I know. Excellent prices. Great! More
by michelle_rice05
Employees Worked With
Other Employees :
Leilani Rodriguez
June 02, 2023
I filled out a survey right after I received the FIRST one following my recent service. At that time, I gave a STELLAR overall review and a STELLAR review just regarding Alterto Bonet. Since that FIRST one following my recent service. At that time, I gave a STELLAR overall review and a STELLAR review just regarding Alterto Bonet. Since that FIRST survey, I have either been contacted by phone or REPEATED, MULTIPLE text requests to complete a survey. PLEASE STOP SENDING ME THESE THINGS! I was very happy to oblige the first time as I had nothing to complain about ... but this is now becoming harassing. More
by Aschreck
Employees Worked With
June 01, 2023
It took 3 hours for them to find a broken wire. I don’t believe it took that long. I was charged for 3 hours to diagnose the problem. I have very good coverage added on my car. I called the general I don’t believe it took that long. I was charged for 3 hours to diagnose the problem. I have very good coverage added on my car. I called the general manager that I wasn’t happy and I never received a call back. I am not very happy!!!!! More
by MACHAM21
June 01, 2023
Stick to changing oil. My car was there several days and they couldn’t figure out what was wrong. I kept telling them it wasn’t the strut. They replaced the strut. I told t My car was there several days and they couldn’t figure out what was wrong. I kept telling them it wasn’t the strut. They replaced the strut. I told them it wasn’t the links, they replaced the links. I did tell them it might be in the brake system but they didn’t bother to check that. The service advisor position is a joke. No straight answers. You don’t value your customers because if you did you wouldn’t dimiss what they are telling you. The advisor said 100% strut. I said not the strut. Then you guys finally admit that you can’t figure it out but still never looked at the brakes. This is my 2nd purchase of car with your dealership but never ever coming there again. My advice is hire someone who knows what they’re doing and can troubleshoot suspension issues More
by PAULCBISS
