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Executive Jeep

North Haven, CT

4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

June 23, 2023

Executive jeep handled my jeep maintenance very efficiently. I was kept updated through text messages and notified when my vehicle was ready. More

by jdecusati
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 22, 2023

They were busy and did need another hand. My Jeep was done in 1.5 hours More

by Dregino1
Recommend Dealer
Yes
Jun 23, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 18, 2023

My associate Tyler Deolizzo was an excellent customer service He was friendly , polite and knowledgeable about my car. He told me everything done and w planned what I would need next visit. He made me More

by desposito1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Executive Jeep responded

Thank you, Deonne, for sharing about your experience with Tyler and our team here at Executive Jeep. We appreciate your business and hope to see you again soon!

June 17, 2023

Service was performed quickly-no lengthy waiting. The waiting area was comfortable with access to coffee. More

by CARLUCCIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

June 16, 2023

Excellent service and quick. Gary was awesome and very helpful with answer all my questions. More

by Kencal50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Jun 16, 2023 -

Executive Jeep responded

It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

June 16, 2023

Great service ! ! As soon as I got there someone was ready to help me ! They also washed my car for me !! More

by allegra.dominique22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jun 17, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 16, 2023

Very good service and the oil change was was completely quickly plus a free car wash More

by FKONECNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Jun 17, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

June 15, 2023

The dealership is always extremely clean and everyone is pleasant to deal with. We always bring our car to Jason as he's dependable and knowledgeable and a pleasure to work with. He makes sure what needs to More

by Pnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Executive Jeep responded

Thank you so much for your kind words for Jason, and for taking the time to leave us this wonderful feedback!

June 13, 2023

I have used this dealership for several years and Not! experienced, the quick and efficient and positive reassurance that I had this time . Leilani she was nothing less than wonderful kept me in the loop More

by LOUANNSANTIAGO
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez, Leilani Rodriguez
Jun 14, 2023 -

Executive Jeep responded

Louann, Thank you for the kind words for our service department! We look forward to sharing your compliments with Leilani, and don't hesitate to let us know if we can be of further assistance.

Jun 14, 2023 -

LOUANNSANTIAGO responded

And I also want to thank Maria At the service desk, And Who Drove me back and forth from home while awaiting my for my jeep to be Serviced, Thank you also Maria you where GREAT!! and very kind. 10 stars to you too!

Jun 14, 2023 -

Executive Jeep responded

Thank you for those kind words we will pass this along to Maria we appreciate your business

June 13, 2023

I wish I bought my SUV and my child's at Napoli and didn't jump ship. More

by mellrose76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty Hubbard
Jun 17, 2023 -

Executive Jeep responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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