Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
Contact Dealership
View Awards

900 Universal Dr N

North Haven, CT

06473

Directions

By Type

Showing 1,461 reviews

July 05, 2023

Very professional and friendly. Super informed but without coming off as overly high pressure or too “sales-driven”. Answered all of our questions. More

by jasonmillr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Batista, Tyler Wagoner
Report | Print
Jul 06, 2023 -

Executive Jeep responded

Thank you so much for choosing Executive Jeep! Congrats on your new purchase, Jason. Please let us know if we can be of any more assistance. We're always happy to help.

July 04, 2023

Very helpful and accommodating. Tyler was very understanding and worked around my schedule. Will continue to have my vehicle serviced here. More

by FPRO158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

July 04, 2023

Establishment is very Clean. Employees were courteous and fast service great people, they gave me exceptional customer service More

by sheriseforeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Jul 04, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Leilani and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 04, 2023

Had work done. Cost was 800. Right after leaving dealership, my car overheated and had go come back. Then i noticed they didnt close tighty cap to coolant which spi More

by diamarysjlopez
Recommend Dealer
No
Report | Print
Jul 06, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

July 02, 2023

I’d like this dealership because it is close to home so is very convenient for me, I was disappointed because they told me mi car was ready I’d picked it up and had to bring it the next day because they di More

by MARIAKUSELIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jul 02, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 01, 2023

Very professional Very professional and didn't have to wait six weeks to get appt like branhaven More

by andrea_farrell
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jul 02, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

July 01, 2023

THE BEST! !! EVERYBODY IS HAPPY TO HELP YOU WITH YOUR VEHICLE!! JUST AND ALL AROUND GREAT EXPERIENCE 👍. WOULD DEFINITELY USE THEM IN THE FUTURE!!! More

by SWAIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rivera
Report | Print
Jul 02, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 30, 2023

Leilani was very good. Kept me up to date on everything. Work done seemed good. More

by Gregg M Perfetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Jul 02, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

June 29, 2023

The dealership was clean, quiet and everyone was so polite. I was using the service department and not the sales. The service waiting room was a major let down. Extremely small and cramped, little seat More

by SGM111164
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Leilani Rodriguez
Report | Print
Jun 30, 2023 -

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep, we look forward to having you as one of our valued customers for many more years to come!

June 29, 2023

Had major work performed at substantial cost and the vehicle was not properly washed or the oil isage indicator re-set. More

by Jbojlo
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jun 30, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

1
...
69
70
71
...
147