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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

July 14, 2023

Jason was very accommodating and knowledgeable. He was professional and kept me updated on my car and when it would be ready More

by potatoes407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Executive Jeep responded

Thank you for your review and kind words for Jason! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

July 13, 2023

Had an appointment and they did what I was there for in the amount of time they said. Why courteous More

by Espositorobert50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience!

July 12, 2023

Pleasant, kept me informed and all went well, very happy with the work. Will be back More

by nontox1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 12, 2023

This dealership is clean from the showroom to the service area everyone there is polite and helpful I would recommend this dealership to everyone looking to buy a vehicle More

by indiboy2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Roldan
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Jul 13, 2023 -

Executive Jeep responded

Congratulation son your new vehicle and thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 12, 2023

Hopefully the inside of my car will be vacuumed in the future service. Overall, the service is very good and efficient. More

by Tian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Jul 13, 2023 -

Executive Jeep responded

Thank you, Tian, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

July 11, 2023

They r nice people to work with and when u go in for service they go above and beyond More

by Papcun910
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Bonet
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Jul 12, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

July 11, 2023

Gary was very kind and welcoming. He explained everything I needed to know and had good knowledge when answering all my questions . More

by mcducks6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Jul 12, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with Gary and our team. We're glad to hear we delivered such a great experience!

July 09, 2023

Excellent service in a timely manner. Ty, Scott and Frank were fantastic. Much appreciated. Thank you More

by jeffclark687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Hubbard
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Jul 10, 2023 -

Executive Jeep responded

Jeff, Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Ty and our team were able to help, and we hope to see you again!

July 08, 2023

Service was good. Took a little bit longer than I was hoping for but wasn't much of a problem seeing what needed to be done. More

by wwray31
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Jul 10, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and work hard to try to make service times efficient and fast for our customers. We will share your comments with our team, and we look forward to working with you again.

July 05, 2023

Gary did a great job. He communicated well and seemed like a nice person. I paid aprox. $550.00 for just front brake pads and to resurface the rotors. This is way above w More

by MATTHEWBOYHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Grote
Report | Print
Jul 06, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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