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Executive Jeep

North Haven, CT

4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

August 27, 2023

Ty is a true honest professional. He is a reason that I will continue to have my truck serviced at executive Nissan. The place for improvement is the cost associated with repairs. It More

by dhscroggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank the mechanic. Do not know his last name , Ty Hubbard
Aug 28, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Ty was able to help, and we hope to see you again!

August 24, 2023

First time doing business with them It was a pleasure to do business with them More

by jporrazo
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep!

August 24, 2023

This dealership is terrible. I had problems with my brand new car within 25 days of taking ownership and nothing was done to correct the problem. I was brushed off by not only th More

by MELISSA_RIENZO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Orsini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cordova, Beloved Bridges, Elijah Roldan, Leilani Rodriguez
Aug 28, 2023 -

Executive Jeep responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 22, 2023

My service advisor Jason always provides excellent service. All work done as requested and in a timely manner More

by cdigity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 22, 2023

I am new to this dealership and although it's a bit of a hike for me, it's worth the trip! More

by williedemms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beloved Bridges
Aug 22, 2023 -

Executive Jeep responded

It has been a pleasure serving you, Willie. We appreciate the great rating. Thank you for choosing Executive Jeep; we look forward to having you as a valued customer for many years to come!

August 22, 2023

My visit was pleasant. Very friendly with quick and honest service. In panda out within an hour More

by MICHAEL.VICINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Aug 22, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep, Michael. We truly appreciate your business.

August 21, 2023

They were right on time and Leilani was very informative and professional. They even washed out car! More

by baumannancy49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Aug 21, 2023 -

Executive Jeep responded

Thank you so much for your kind words, Nancy, and for taking the time to leave us this wonderful feedback!

August 21, 2023

Executive Jeep Nissan is a professional and trustworthy dealership. The sales and service staff are courteous and friendly. More

by MOMKOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard
Aug 21, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. Ty and team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 19, 2023

The entire team was very helpful and informative throughout the entire process. Any questions or concerns were addressed. More

by denishaabrown
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Cordova, Tyler Wagoner
Aug 21, 2023 -

Executive Jeep responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 19, 2023

I have been getting almost all of my work on my car done at this dealership. I find the staff pleasant, friendly, and professional. They treat me with respect and are willing to explain what is going on wit More

by RUTH.CARRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Aug 21, 2023 -

Executive Jeep responded

Thank you for your business and this review, Ruth. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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