Executive Jeep

Sat for 5 hours on day 2 of repairs without any updates and was never even told the job would go past 1 day and was never even told the job would go past 1 day More

The worst experience I've ever had at a car dealership. My auxiliary battery light was on the day I drove it out of the parking lot after purchasing the vehicle. I wasn't too concerned at the time but when My auxiliary battery light was on the day I drove it out of the parking lot after purchasing the vehicle. I wasn't too concerned at the time but when I brought it in for an oil change I wanted them to check it. I wasn't gonna have it fixed because the serviceman said it would cost me 300.00. I asked him if there was any harm in not fixing it and he said it could drain my main battery. I talked to the manager about my concerns and that the vehicle was like that when I purchased it. He said the only thing he could do for me is go half so it would cost me 150.00 and I agreed. I tried calling the service department 3 times in the afternoon to see if it was ready and was hung up on all 3 times. Then I was informed later in the day I needed a new battery and they could install it or I could have someone else install it. I told him I would have someone else do it. When I picked it up the salesman told me the battery light went off for some reason and I didn't have to put a new battery in after all. It cost me 195.00 and when I looked up the prices of what the charge should have been it was anywhere from 200 to 300.00 and I also found out the auxiliary battery will not harm the main battery if it's not engaged. I was lied to, taken advantaged off and mistreated as a customer. That is the 3rd vehicle I bought from Executive Jeep and will never ever go back there again. More

Solid job all around. ..didn't push too hard. Got me my car on time ..didn't push too hard. Got me my car on time More

Gary was extremely pleasant and professional. He really went the extra mile to make my visit enjoyable. He really went the extra mile to make my visit enjoyable. More

Awesome experience there as always,Gary customer service was great. Kept me aware of what's going on,was on time and ready for my appointment and took great care of me was great. Kept me aware of what's going on,was on time and ready for my appointment and took great care of me More

Gary was help and kept us in the loop about our car. We needed to leave our car overnight due to some error codes that came up when we dropped it off for a routine oil change. We needed to leave our car overnight due to some error codes that came up when we dropped it off for a routine oil change. More

Excellent service both by technician and Gary Grote service advisor. Always treated well and always happy service advisor. Always treated well and always happy More

Great service, and everything looks great. Absolutely no issues with the car. Was able to schedule appointment easily and was very convenient. Absolutely no issues with the car. Was able to schedule appointment easily and was very convenient. More

The appointment was convenient; service was quick and they covered everything and explained everything. Waiting area was comfortable. they covered everything and explained everything. Waiting area was comfortable. More

I like the fact they are all about the customers satisfaction! 5 stars all top! satisfaction! 5 stars all top! More