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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

September 22, 2023

Service department has mechanics with no technical troubleshooting skills that helps customers. I had to emphasize a possible solution for something as small as a car key. Never again, and never re More

by AAANursing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
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Sep 27, 2023 -

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 21, 2023

I wasn’t approached right away which was stranger…. I had to stop someone walking by, but then it was fine More

by DBRACEY1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
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Sep 24, 2023 -

Executive Jeep responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

September 21, 2023

It was a great experience dealing with the jeep service. They fixed my car in the time they said they would and it runs great. More

by MICHAEL_RANDOLPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Michael, for choosing Executive Jeep!

September 20, 2023

Took care of the problem and updated me on everything and the quick response was great More

by pumboza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

September 18, 2023

I had a chronic issue with the engine on a slightly used vehicle I purchased. While it took several visits to resolve. Jason in service was on top of it, professional and attentive providing a loaner and ke More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jason and the team here at Executive Jeep.

September 16, 2023

I recently went to Executive Jeep Nissan in North Haven, Connecticut. I had a terrific experience while I was there. They got me in an out very quickly. On this particular day, I received an oil change and More

by GREGGUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear Jason was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 15, 2023

Very polite and informative. Will definitely return for my car care in the future. Job done on time. More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

September 15, 2023

Good service. Clean facility pleasant people will definitely come back for service was taken on time. More

by ELAINE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Executive Jeep responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Jeep.

September 15, 2023

Agent who assist me was very knowledgeable answered all my questions got me in and out More

by medina.juanita777
Recommend Dealer
Yes
Employees Worked With
Ty Hubbard, Ty Hubbard
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Sep 15, 2023 -

medina.juanita777 responded

It was time for a oil change like always great customer service got in and out Ty answered all my concerns regarding my Jeep warranty recommended executive Jeep to family and friends ⭐️⭐️⭐️⭐️⭐️

Sep 15, 2023 -

Executive Jeep responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

September 15, 2023

Leilani is very easy to deal with, friendly and knowledgeable. My Jeep was ready quickly which was appreciated. More

by TSEA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Sep 15, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

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