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Executive Jeep
North Haven, CT
1,463 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,463 reviews
September 22, 2024
I had a wonderful experience purchasing my Jeep Grand Cherokee at Executive Jeep in North Haven. Cherokee at Executive Jeep in North Haven. More
by Tomlinsonr1
Verified CustomerEmployees Worked With
September 22, 2024
Brought my car for a door lock issue that took me calling in after a week to check on part status. Part was in 3 days but they didnt have a correct number on file which I thought it was corrected at my oil c in after a week to check on part status. Part was in 3 days but they didnt have a correct number on file which I thought it was corrected at my oil change appointment. Luckily I had the service advisor’s number saved in my phone. 7:00am appointment set up was told job should only take a few hours-no problem. After numerous calls to check status was told at 12:30 the mechanic was half way through and after he has lunch it should be ready by 3:00. 3:30 car should be ready by 5:00! So my 7:00 appointment basically was an all day drop off appointment! Should have been told that when I originally set up appointment so I could of made arrangements to have access to a vehicle. Upon pick up found a door part (rubber door stopper?)on the floor! Did know go back in to bring to their attention because I was already frustrated by the whole day. More
by Ksavalli
September 21, 2024
Great Customer Service Team ,I will recommend this dealership to family and friends…Looking forward.. dealership to family and friends…Looking forward.. More
by N031264
September 21, 2024
There haven’t been many visits back to the dealership after the initial purchase but the visits that did occur were pleasant. I was greeted warmly. Service was thorough and quick. after the initial purchase but the visits that did occur were pleasant. I was greeted warmly. Service was thorough and quick. More
by KARENANN757
Employees Worked With
September 21, 2024
Really nice and clean, super informative and very kind. Thank you for the service! I will be coming back and continuing to come back Thank you for the service! I will be coming back and continuing to come back More
by bbkiziltunc
Employees Worked With
September 17, 2024
The dealership is efficient and kind. They get the job done quickly and with a smile They get the job done quickly and with a smile More
by Innazzaro
September 13, 2024
Took care of everything. Always checks the car over and makes you aware of anything that is due for maintenance repair. Always checks the car over and makes you aware of anything that is due for maintenance repair. More
by Jim S
September 12, 2024
The service I got there was excellent. All my questions were answered and kept me informed on what was going to happen. All my questions were answered and kept me informed on what was going to happen. More
by jaybird222
