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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

October 14, 2023

It took over 2 hours and my tire pressure was not checked on the tire rotation and I had to return to get it done. More

by george.marquis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Stevens
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Oct 16, 2023 -

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, George, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Oct 19, 2023 -

george.marquis responded

contact info george.marquis@comcast.net

October 13, 2023

Excellent understanding of our needs and explanation of what was going to happen to the jeep. More

by RMIGZ
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 12, 2023

Mat from Sales was wonderful! Thank you for working with me . He explained the features very well More

by tickoo.sunil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Cordova
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Oct 13, 2023 -

Executive Jeep responded

Thanks for your feedback on your recent visit to Executive Jeep. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

October 12, 2023

Very good, clean, personable ,quick service, took care of my issue, just wasn't happy there wasn't a rental More

by ma52596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leilani Rodriguez
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Oct 13, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 10, 2023

Although it was not totally address my concerns,Gary, explained to me the other probable cause of the noise of my car. More

by ortiola15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Oct 11, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Gary was able to help, and we hope to see you again!

October 07, 2023

Leilani is very polite, friendly courteous and explain very well what it's needed to be done in my car. More

by lanena65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leilani Rodriguez
Report | Print
Oct 08, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad Leilani was able to help, and we hope to see you again!

October 07, 2023

Always friendly service. Always drive out of there. Feeling confident about the work that was done to my car. More

by ACASTELLANO307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Jeep.

October 06, 2023

Gary was pleasant to deal with - upfront about all possible charges. Would very highly recommend this Jeep dealership Nissan. More

by mmbruno0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Oct 08, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gary here at Executive Jeep.

October 06, 2023

Professional courteous prompt knowledgeable a great experience I will recommend your business to all in need of your services More

by Jojobeans66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Oct 08, 2023 -

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2023

Convenient location and easy to get a service appointment. I like receiving discount coupons for service More

by vbergevin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
Report | Print
Oct 08, 2023 -

Executive Jeep responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

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