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Executive Jeep

North Haven, CT

4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

November 18, 2023

Scheduling and drop off was easy. Jason was great, texted me back when I asked for an update and he explained everything done when I picked up the truck. More

by KJOLSON50
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Nov 20, 2023 -

Executive Jeep responded

Thank you so much for your kind words for Jason, and for taking the time to leave us this wonderful feedback!

November 18, 2023

Gary took excellent care of my serve and was a pleasure to work with. He was professional and personable. More

by P Follett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Nov 20, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Gary delivered such a great experience!

November 18, 2023

Always excellent service tech, customer, the woman cashing me out. Always a good experience when I go More

by SAUCIEDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Gargano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman that cashed me out, Gary Grote
Nov 20, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 17, 2023

Fast, friendly service. It was my first time getting my car serviced and Gary was very nice and welcoming. He went through everything that was done on my car and when I had More

by willcar340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Grote
Nov 17, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Gary here at Executive Jeep.

November 17, 2023

Took too much time to reload software. Three days should have been one morning or afternoon. More

by davidncooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Executive Jeep responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

November 16, 2023

Great service with the help of Tyler. Everything was fast and easy. All follow ups were explained but not pushed on me. Love getting my car serviced here. More

by MLUCEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler J. Leopizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Stevens
Nov 16, 2023 -

Executive Jeep responded

Thank you for taking the time to share your thoughts on working with Tyler and our team. We're glad to hear we delivered such a great experience!

November 16, 2023

Soon as I walked in I was taken care of. Both women were friendly and professional. Pickup was a breeze More

by GMACY0
Recommend Dealer
Yes
Employees Worked With
Nicole and one idk
Nov 16, 2023 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

November 15, 2023

Everyone whom I have interacted with are kind and professional. They communicate well with any updates going on with my vehicle. Will continue to go to them for service More

by wricejr98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 15, 2023

Alberto was excellent throughout my service visit… oil change. It was an efficient service call. More

by NICOLAAOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Executive Jeep responded

It's great to hear that Alberto was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

November 14, 2023

Personnel are good natured, professional and knowledgeable. They provide detailed information about what needs to be done. More

by MAXWELLAMOH
Recommend Dealer
Yes
Employees Worked With
Alberto Bonet
Nov 14, 2023 -

MAXWELLAMOH responded

Thank you all for a good job done.

Nov 14, 2023 -

Executive Jeep responded

Max, Thanks for sharing your thoughts about your experience with Executive Jeep. Alberto and our team appreciate your business and hope to see you again soon!

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