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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,461 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,461 reviews

November 29, 2023

He was very helpful in helping me get my oil changed even though I didn't have an appointment. He reassured me he would do his best to get me in and he did. I didn't have to wait long either. More

by LFONLINEBIZ
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Nov 29, 2023 -

Executive Jeep responded

Thank you for choosing Executive Jeep. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 29, 2023

Great service, prompt , explained any issues Work was performed in a timely manner and efficiently More

by PIERSANTIP
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Nov 29, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 28, 2023

I've always received professional service from the service center. Even though the cost of service at dealerships is typically on the higher side, I prefer that over run of the mill mechanics. More

by KGATISON413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Benot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Executive Jeep responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 28, 2023

It was an incredible experience from start to finish. Gary explained what was going on to our 17-year-old daughter and walked around the vehicle so that she can give him an idea of what was going on. He More

by melisav29
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Nov 28, 2023 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear that Gary was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 28, 2023

Great experience with Gary, very knowledgeable. The labor charging is over priced. Provide cheaper labor rater per hour More

by Lmartini24
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Nov 28, 2023 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. Gary and our team appreciate your business and hope to see you again soon!

November 28, 2023

Easy to make an appointment with the service department. Always on time Good explanation about the all points check up. More

by sunfire356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Grote
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Nov 28, 2023 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

November 25, 2023

Great The overall experience was great. Quick, I was kept in loop the entire time. I am happy with the entire process. More

by pulley41
Recommend Dealer
Yes
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Nov 26, 2023 -

Executive Jeep responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 25, 2023

Felt that I could trust that my car would be repaired. Time frame of repair was given and offer of shuttle was comfortable. More

by SHIRLEYLOVEALL
Recommend Dealer
Yes
Employees Worked With
Tyler Leopizzo
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Nov 25, 2023 -

SHIRLEYLOVEALL responded

Verified service

Nov 25, 2023 -

SHIRLEYLOVEALL responded

Service completed. Tyler was concerned and professional.

Nov 26, 2023 -

Executive Jeep responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Shirley, and it's great to hear about your excellent experience here at Executive Jeep.

November 25, 2023

That are always prompt and professional. They diagnose issues with my truck and fix when appropriate. More

by VINCENTCANDELORA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 26, 2023 -

Executive Jeep responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Vincent, and we look forward to working with you again.

November 25, 2023

Good experience. Loyal customer for years. Would recommend to family and friends in the area. More

by juliathomas815
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Tesla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arianna Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Roldan
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Nov 27, 2023 -

Executive Jeep responded

Julia, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Jeep!

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