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Executive Jeep

North Haven, CT

Overview
Employees
Reviews
Vehicles
4.7
1,469 Reviews
The Executive Way experience runs counter to the typical dealership process. By focusing on educating customers and being about vehicle purchasing and maintenance, the dealership has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Jeep brand, which is a main contributor to the long-term success of the dealership. Shop the Executive Way and Drive with Confidence.
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900 Universal Dr N

North Haven, CT

06473

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Showing 1,469 reviews

March 23, 2024

Excellent service with knowledgeable staff. Staff was in communication throughout the service appointment keeping me up to date with progress. More

by RMauri
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Mar 24, 2024 -

Executive Jeep responded

Thanks for sharing your thoughts about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

March 23, 2024

Always the best I've been a customer for 20+ years. That should say everything that you need to hear!! More

by GARSUET
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Mar 24, 2024 -

Executive Jeep responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Jeep, we look forward to having you as a valued customer for many years to come!

March 23, 2024

I don't think they did a thorough job when assessing my car and it took too long. There was a $451 charge for diagnostics which I found terrible! I think the charge was to cover the mistake in ordering a p More

by Mitzipoo
Recommend Dealer
No
Employees Worked With
Gary Grote, Gary Grote
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Mar 27, 2024 -

Executive Jeep responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 23, 2024

Checked in. Nicole advised me that there will be a video of the work they are going to do and and the inspections. She also advisor would take about an hour and More

by k.vann
Recommend Dealer
Yes
Employees Worked With
Nicole Stevens
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Mar 24, 2024 -

Executive Jeep responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nicole and our team, and don't hesitate to let us know if we can be of further assistance.

March 22, 2024

Although it took several visits to fix the issue with car, Jason was very attentive and helpful in keeping in contact with me. More

by madsr215
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
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Mar 22, 2024 -

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that Jason had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

March 22, 2024

Quick and courteous I love the service I receive at this particular dealership. They are always professional. More

by jcordero01
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
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Mar 24, 2024 -

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 21, 2024

Convenient to schedule and work done in a timely manner Jason looked up what was needed for my car and eliminated the unnecessary items More

by PalaiaPatricia
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Mar 21, 2024 -

Executive Jeep responded

Patricia, Thanks for sharing about your experience with Executive Jeep. Jason and our team appreciate your business and hope to see you again soon!

March 21, 2024

Wonderful experience, I was in and out no problem. The dealership took my vehicle in for service as soon as I arrived, and my vehicle was returned to me sooner than I expected. More

by GREGGUERRA
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
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Mar 22, 2024 -

Executive Jeep responded

Thank you, Greg, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 20, 2024

Amazing They were professional, kept me updated and Jason was amazing Nice and clean place More

by BIZZA16
Recommend Dealer
Yes
Employees Worked With
Jason Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Meyer
Report | Print
Mar 20, 2024 -

Executive Jeep responded

Thanks for sharing about your experience with Executive Jeep. We appreciate your business and hope to see you again soon!

March 19, 2024

Professional. Easy to schedule. Good job all around. Gary listened to what I was concerned about about explained my options. More

by CheshireRalph
Recommend Dealer
Yes
Employees Worked With
Gary Grote, Gary Grote
Report | Print
Mar 19, 2024 -

Executive Jeep responded

Ralph, We are very happy to hear Gary provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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